Justin F.
Posted
A Great Experience!
The customer service has been over the top as far as exceeding expectations!

Excellent
643 reviews
Eliminate your credit card processing fees.JOIN MILLIONS OF SMALL BUSINESSES AND SAVE THOUSANDS.The business owner passes on the cost of acceptance to the customer who chooses to pay with a credit or debit card.With such a high percentage of transactions being done by credit card, it is no longer practical for business owners to bear the burden of exorbitant processing fees.Studies show no impact on customer behavior over 99% of the time.
Kibo Pay (kibopay.com) has 643 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
643 approved reviews, newest moderated first
Justin F.
Posted
The customer service has been over the top as far as exceeding expectations!
Dr. M R.
Posted
The transition was very smooth.
Jeanette L.
Posted
Great customer service! Quick to answer your questions or concerns.
Shandrea H.
Posted
I am absolutely thrilled with the exceptional service provided by Kibo Pay in resolving a disputed overcharge. From the outset, their customer support team demonstrated a level of professionalism and dedication that exceeded my expectations. I encountered an overcharge on my account, and after reaching out to Kibo Pay's customer support, they promptly investigated the matter. What truly sets them apart is their commitment to resolving issues efficiently and effectively. The communication throughout the process was clear, transparent, and reassuring. The team at Kibo Pay not only identified the discrepancy swiftly but also took immediate action to rectify the situation. I appreciate the sense of urgency they displayed, emphasizing customer satisfaction as their top priority. Moreover, their customer support representatives were courteous, knowledgeable, and empathetic, making the entire experience stress-free. They patiently guided me through the resolution process, addressing my concerns and ensuring that I felt heard and valued as a customer. A specific shout out to Mary Ocampo! In the end, Kibo Pay not only corrected the overcharge but also went above and beyond to enhance my confidence in their services. I am thoroughly impressed with their commitment to customer satisfaction and the efficiency with which they handled my case. I wholeheartedly recommend Kibo Pay to anyone seeking a reliable and customer-centric payment solution. This experience has solidified my trust in their platform, and I am grateful for their exemplary service in resolving my dispute. Five stars without a doubt!
Gisele R.
Posted
Great service and saved on fees. Wish had met you 10 years when I first opened my business.
John L.
Posted
We worked with Rachel; she was awesome walking us through the process. We had been with our previous processor for years, but she convinced us to change to Kibo and we could not be happier. We also want to add that the whole team was awesome if Rachel was not available, we were treated with the highest regard by all team members. Very happy we changed over. Thanks, Rachel and team.
Ravi S.
Posted
I don't know
tom R.
Posted
easy to talk to