KnockiesReviews of knockies.com

Order from them in the past with no issues but just ordered my third pair and it’s been over 3 weeks and they have yet to ship my items. They offered me a $3 lousy refund because of the extended delivery time with (COVID) with no update there after. They stopped responding to my emails. I used to think this company was great I’m not sure what happened but I’m greatly disappointed that they are scamming people now.

Faulty after only a few weeks of use. No tap function working anymore, have to use phone to stop/start playback. Each earbud shows different charge levels on phone with 20% difference after long charge time. Case seems to be stuck on 4% charge indication. Clicking or chirping during pause. They are cheap and got what i paid for.

So far Knockies are horrible. We've had an issue with every head movement they disconnect. Customer support kept me at bay trying this or that, and finally when it's come time to send me a new pair they all but disappeared. Stay away from these.

Ordered a pair of earpods from them and the first pair I got worked but the audio was a little scratchy, so I sent them an email and they asked if I wanted a refund or another pair. So I said another pair, this was about 2 years ago and my earpods finally broke (I PUT THEM IN THE WASHING MACHINE (this is the second time I have done this)), about to order a new pair from them.

Avoid this company if you can even call it that! Bought some AirPods online In Feb and chased after 3 weeks to find out they didn’t even post them. I received a $5 reimbursement from them a day later and I’m still waiting for goods? Out of pocket for goods I did not receive and then get sarcastic response from customer service. The worst customer service I have ever dealt with! Do not waste your time with them.

I was skeptical at first but knockies really pulled through. I ordered the KP1s in matte black after watching some really good YouTube reviews but I saw this trust pilot page and was a little nervous but I gotta say knockies delivered. I live in the toronto area and they were delivered in just over a week by fedex with tracking. Upon delivery I was charged customs (I think it was $22 Canadian) So I reached out to knockies and they responded and refunded me for the custom fees in less than 24 hours. The headphones are decent quality, they aren’t as clear as the real deal but they are great for listening to music and podcasts. They synced with my iPhone 8 no problem. The microphone isn’t the best for making phone calls as it is a little quiet I noticed but for the price I am very happy with what I got.

THE WORST COMPANY I HAVE EVER EXPERIENCED DEALING WITH. Ordered my earbuds back in March and still have not received them, we are in JULY. Customer service is absolutely shocking, avoid dealing with Desmond if you can. This company is stealing money from people!

I think their customer service is excellent. I ordered some 69.99 ones and it came within 3 days, plus free shipping. I tried them out and didn’t like the sound quality that much but the products were really good. I sent an email sayin I wanted to return them and they responded really quickly. And when I returned them my refund came back in about 4 days. I think they really care about their customers satisfaction!