KnownhostReviews of knownhost.com

I’ve been extremely impressed with KnownHost since making the switch. Their support team is easy to contact, and every time I’ve reached out, the response has been quick, professional, and genuinely helpful. The shared hosting performance is excellent — everything runs fast and smoothly, which is a huge improvement over my previous provider. I couldn’t even get help from HostGator and was unable to contact them, so switching to KnownHost has been a game-changer. Seriously happy with the service — highly recommended!

We used to be with Bluehost to host all of our domains, but they got too costly so we left. We’ve been with Knownhost for maybe 7 or more years now. We've had nothing but an amazing experience with them so far. The setup was smooth, everything runs reliably, and performance has been consistently solid. What really stands out is their support - fast, knowledgeable, and actually helpful (which is very rare). Any time I’ve had a question or needed assistance, it’s been handled quickly without the usual back-and-forth. it feels like before you've even clicked send, they are back with a reply. And even when the issue is not caused by their end - which it never is - they still help me solve the issue. Who else does that? No-One! It’s clear they know what they’re doing and take their service seriously. If you’re looking for a hosting provider that just works without the headaches, I’d definitely recommend them. FYI, we have the "Professional Reseller" package and could not be happier.

I don't know how they are getting only 4.3 stars when their customer service has always been phenomenal. But what really impresses me is their tech support. They actually have agents working tech support that know all the ins and outs of a linux server, which is pretty incredible. There's never been a server issue that they weren't able to fix for me. Sure, it would be nice to be able to pick up the phone and talk to a tech, but that's not really necessary. They are so on top of the ticketing system that when you submit a support ticket for help, they normally get on it within 1 minute! That in itself is incredible. Some of the bigger companies have phone tech support, which I've had to use in the past, but they were useless. Many are kids just coming out of high school and have no idea how to manage a linux server. So Kudos KnownHost for having knowledgeable techs helping your customers! As far as the server technology, they are second to none. They now feature servers with high speed SSD Drives and plenty of memory for all your needs. Truly top notch. Can't say enough about them. Oh, and I've been hosting my sites with KnownHost for over 10 years at this point and hope to continue for many more.

I’ve been with KnownHost almost since their early days, and they have consistently delivered exceptional service. Their support team is incredibly responsive, knowledgeable, and always willing to go the extra mile. I currently host multiple servers with them—five for clients, one for my girlfriend, and my own—and I’ve had zero issues across the board. That level of reliability is rare in hosting. What stands out most is the peace of mind they provide. I can genuinely sleep at night knowing everything is running smoothly. I strongly recommend KnownHost—not just for their competitive pricing, but for their top-tier infrastructure and outstanding customer support.

We've used KnownHost for about 9 years. Our experience has never once given us a reason to look elsewhere. As someone managing multiple client sites, this sort of consistency matters. We use the DirectAdmin GUI, which is clean, fast, and intuitive. Uptime has never been an issue. The few times I've needed support, I got an immediate response and extremely fast resolution; no scripted answer or runaround to be found here. Pricing is fair, especially when considering they are not owned or financed by some Hell-oligopoly. They just quietly get better over time without jacking up rates. I've found KnownHost to be an illustration of what managed hosting should be.

I've been a KnownHost customer for over 10 years, and they continue to exceed my expectations. Server uptime has been practically flawless — I honestly can't remember the last time I experienced any downtime. What really makes them stand out is their support team. Every time I've submitted a request, the response has been fast, knowledgeable, and straight to the point. No scripted answers, no runaround — just real people who know what they're doing and actually solve your problem. If you're looking for a reliable, independent hosting provider that truly cares about its customers, KnownHost is the one. Highly recommended.

Awful customer service. Thinks everyone is fraud. They say too many flags yet i have 800+ credit score. I gave my driver license and credit card screenshot showing it was paid. They reversed the payment, deleted my account, and never replied again. Horrible customer service. I called them and no call back. Stay far away. Something wrong with them in Florida. my update 4/9/2026 - I had another host take the time and kindness to verify me and all went well. Fraud is high apparently so merchants are applying low thresholds so they don't get dropped and higher discount rates. Having taking credit cards 20 years ago i remember i was able to set settings about what will pass or not but obviously the stakes are higher now. Oddly the credit cards are happy to do a simple check and let it go through. Ultimately I ended up at a VPS and used my Paypal with the same credit card and zero issues once again. It's understandable that red flags come up these days, but how you handled it is abhorrent and immature. You chose to be emotionally reactive and not return emails or a phone call. Hearing my voice you choose not to call me or you simply don't answer calls or listen to messages since it went straight to message? Your reply says exactly who is running the company and it is not anyone with any maturity level that i would want to do business with. I am quite sure I am who I am. This was not a mistake, this is poor behaviour from young engineers. If you think a criminal would post a review, then you are lacking more than I thought. Hopefully some adults find their way in charge over there. I hope people see the truth here as they try to hide behind "mistakes happen" and we still think you are not real. By the way, delete my credit card and driver license photo I sent you. thanks!

After leaving one of the "big guys" and trying out a few others, I came across Knownhost almost a year ago and couldn't be happier. Transferring and setting up my websites here was so easy and trouble-free - a complete change from past experiences. The couple times I had questions, they helped me through it quickly. And, domain privacy is included free on all my domains - something the other guys charged for. Their shared hosting and domain fees are all very reasonable, and I'd be happy to recommend Knownhost to anybody.