BILL T.
Posted
Since switching to Kroger Wireless I…
Since switching to Kroger Wireless I can no longer use my phone to provide music in my car without dropping service. During my local trips in the car, service will drop 2 to 4 times. It's frustrating to be listening to a good song and then having it stop, only to eventually move on to another song.
Response from Kroger Wireless· May 6, 2025
Hi Bill, Thank you for sharing your experience. We’re sorry to hear that you’ve been experiencing service interruptions during your local trips—especially when it affects something as enjoyable as listening to music. That’s definitely not the experience we want for our customers. We'd love the opportunity to troubleshoot this with you or look into possible solutions that might improve your service. Please reach out to our support team at https://www.krogerwireless.com/contact-us, and we’ll do our best to help. We appreciate your feedback—it helps us get better. Best regards, The Kroger Wireless Team