LadyjacketReviews of ladyjacket.com

I ordered two jerseys off this site and only received 1 which they tried telling me they both came. They took my money for both but only delivered 1. Ridiculous

I know at around the holidays Orders may take Longer but ordered my Jersey on 11/21/24 And it went from Illinois to New Jersey and I live in Indiana it's been in New Jersey for 10 days and has not moved Get no response from anyone when you ask about it

I understand that during this time orders take a littler longer, but I didn't think it would take this long. I ordered my jersey on 11/15/2024 and still have not received it. I haven't even received an email stating that it was processed.

FAKE FAKE FAKE FAKE GAKE FAKE FAKE!!!!! I asked them for a refund and they denied it. Now I’m stuck with a FAKE shirt super baaaad quality!!!! I need my money back and accept my return…. Very upset and disappointed on this “company.”

I ordered on 11/5/24 and the item has not yet arrived. The estimated delivery time was between 11/19 and 11/23 and “for custom products, it may take a bit longer.” I ordered a number on the jersey, but no name, so I know it will “take a bit longer.” I’ve been tracking, but the tracking info is odd. Keeps saying the same thing, just with different dates. I didn’t expect the taking a bit longer to be 12 days plus after the indicated delivery period. I need it by 12/11 so I’m hoping it shows up. The item still has not arrived (12/11/24), and I had to buy another gift since I needed it by today. Lady Jacket said yesterday I’d get a 50% refund within 24 hours. I called back tonight since the email was not received. Tonight I was told I’d get 50% refunded when the item arrived. Crazy. I’ve now been told I’ll get it by 12/21/24 and if not, I’ll get a full refund. It’s already been too long. I want my money back but can’t get it because they say the item is on its way. The jersey arrived 12/15/24 which was too late as I needed it by 12/11/24. I bought a replacement gift and left town early on 12/12/24 with a different gift. I returned home 12/16/24 to find it was delivered 12/15/24. I have been courteous in all my phone calls, but I’m done. I will not be ordering from this company in the future.

They sent me the wrong merchandise then proceeded to tell me I couldn't return it! Horrible customer service!

Order a jacket and they sent the wrong color jacket. They will not accept a return as it states it accepts returns. Company is pretty shady!!! Me adding a comment because they lied to paypal. Stated I never sent in a dispute. I provided Paypal proof of several emails sent and a reply for Lady Jacket. I have accepted my lost but will never shp with them again. Buyer beware trying to save a few dollars will cost more sometimes. Better to do business with a reputable provider.

If I could give this company less than 1 star I would. I understood that it was going to take some time to get the item I ordered. The issue is when it showed up. The jersey was 2 sizes too small and they would not exchange the item. So now we are stuck with a jersey that does not fit the individual it was purchased for. Absolutely terrible terrible company to work with!!! DO NOT BUY ANYTHING FROM THEM!!!!!!!!