launch-x431.netReviews of launch-x431.net

Great tool which helps me with a complete diagnostic scan of the vehicle. Also the support is fantastic, i am very happy about the product and all the tools with it.

I purchased a launch x 431 pro elite which failed and was replaced by Amazon. That’s the good part. What people need to know is that this is an overseas product. There is zero support from the American supplier of same product. They only refer you to an overseas email that is extremely hard to get an answer out of. I don’t want to return the whole product or accessory I bought to go with it but there is no help coming. In trying to communicate the customer service email person told me I didn’t have the right product id. SS#. I was looking right at it. Buy from American supplier instead. Similar unit will cost you more here but support is available. Would not recommend this product!! Buyer beware.

Christ on a bike, where do we start? First off, if you're looking to get into car diagnostics do yourself a favour and look at other tools available on the market. My experiance with Launch and their "customer service" is one of the most tedious and unproductive to date! This is a 700 quid unit with absolutely no aftercare support. I've had an ongoing problem with a tablet reset. First port of call is Launch UK who TL;DR don't answer the phone or reply to voice messages, then when you do chat with them they can't help, well done people. Was told to contact overseas.service in China which I did then quickly found out that their mail server is bounching emails back with access denied. So I then decided to contact x431.net who, you guessed it can't help or have any suggestions on how to remedy the issue. Consider this, spend 700 quid on a flashy Launch Diag tool, be unlucky enough to have a problem to find out that nobody can help! Just a headup... Autel Icarsoft Topdon Foxwell Xtool

I bought x431 VII with 5 years warranty after one year stop working and they are not responding and messages me reset and it’s not reset my tab told them still they are saying reset it

The product is fake not working properly.problem to get money back the company playing mike mouse . Need to go through pay pay to get the money back.avoid only problems

Do not purchase launch products they do not replace or repair items under warranty once you've bought it and they got your money that's as far as it goes

I was led to believe that this was a uk website.The tool didn’t do what they said, they agreed to refund but I had to return it to China. I spent £121 on postage and they haven’t collected it from customs. PayPal were absolutely no help at all. Do not purchase from their website. I am £620 out of pocket with nothing to show for it

purchased a diagnostics and have had no tracking info for a week and was meant to be 2 day deliver. cant contact them as no one responds. have escalated the claim with paypal. and hoping to get a refund. the site is obviously a scam and i wont be receiving anything