LawnGuruReviews of lawnguru.co

Response from LawnGuru· Oct 14, 2026

Hi James, thank you for reaching out, and I am so sorry for the frustration. Waiting on a scheduled cut and having no one show up is super disappointing, and you shouldn't be left wondering what's going on. We've already sent a direct notification to your provider requesting an immediate ETA for you! We also want to make sure your service gets completed ASAP and keep a close eye on your account moving forward. Please reach out to us at [email protected] so our team can follow up with you directly with the update.

Response from LawnGuru· Oct 14, 2026

Hi Lauren, thank you for sharing your feedback. I am so sorry to hear that you were unhappy with the cut quality on your lawn. You should always be able to clearly see and enjoy a freshly mowed yard after a service! We stand by the quality of our work and want to make sure your property is taken care of properly. Please email us directly at [email protected] with your account details so our team can review the job photos with you and help make this right

Response from LawnGuru· Oct 15, 2026

Hi Don, thank you for taking the time to share your feedback. We’re truly sorry to hear that your last service didn't live up to expectations—delivering anything less than top-notch work is never our goal! We’d love the opportunity to step in and make this right for you. Please reach out to us directly at [email protected] so our support team can dig into your account details and get this resolved for you right away. We look forward to hearing from you!

Response from LawnGuru· Oct 15, 2026

Hi Traci, thanks for bringing this to our attention. We're sorry for the scheduling delays you experienced—delivering prompt, reliable service is super important to us, and we're addressing this directly with your provider! Regarding your yard needs: basic lawn service covers routine mowing, while bush trimming falls under specialized care. We’d be more than happy to help you get a bush trimming service set up—or match you with a different local pro who better fits your schedule! Drop us a line at [email protected] so our support team can get this squared away for you immediately.

Response from LawnGuru· Oct 15, 2026

Hi Cathy, thank you so much for the wonderful review! We are so happy to hear that you consistently receive great service on your lawn. We’ll be sure to pass your compliment along to your provider. They take a lot of pride in their work and will be thrilled to hear your feedback. Thanks for being a valued part of the LawnGuru family!

Response from LawnGuru· Oct 15, 2026

Hi Christine, thank you so much for the glowing review! We are thrilled to hear that you're loving your experience with LawnGuru. Delivering excellent service every time is always our goal, and feedback like yours truly brightens our day. We appreciate you being a valued part of the LawnGuru family!

Response from LawnGuru· Oct 14, 2026

Hi Terri, thank you for leaving a review, and I am so sorry for the delay and frustration this has caused. Waiting on a scheduled service only to have no one show up is super disappointing, and you shouldn't have to deal with multiple delays when you just want your lawn taken care of. We want to jump in and get this sorted out for you right away to see what happened with your assigned provider and get a reliable pro out to your property. Please reach out to us directly at [email protected] with your account details so our team can investigate immediately and take care of this for you.

Response from LawnGuru· Oct 14, 2026

Hi Stephan, thank you for sharing your feedback, and I am so sorry for the delay and frustration this caused. We know how frustrating it is to wait on a service and end up with no one coming out to take care of your lawn. During peak season, high demand in certain areas can make matching a provider tough, but that's still no excuse for leaving you hanging without a resolution. We want to check on the status of your account and see how we can help make things right. Please send us a quick email at [email protected] with your account details so our team can look into this for you right away.