Brice H.
Posted
The jacket is of very poor quality
The jacket is of very poor quality. Upon receiving the package, I notified customer service by email and sent photos, but I still haven't received a response. Avoid this site; their after-sales service is nonexistent and the quality is rubbish.
Response from Leather Collection· Apr 21, 2026
We’re sorry for the inconvenience caused and understand your frustration. We had shared the pre-shipping images of the jacket. It appears the item may have received a minor scratch during customs inspection or handling. We sincerely apologize for this. Please return the jacket to us, and we will process a refund once it is received. If you need assistance with the return process, feel free to contact us. Thank you for your patience, and we appreciate the opportunity to resolve this for you.