Lefton HomeReviews of leftonhome.com

The customer service i have experienced has been exceptional!! I ran into a problem and need a part and Lefton Customer service was fantastic shipping me the part in no time at all !

I ordered a sink from Lefton approximately 2 years ago now for a new home construction we have been working on. I had briefly looked at the sink without completely removing it from the packaging. We are now to the point of installing the sink (2 years later) and noticed a piece broken off the water fountain. I contacted them and no questions asked they are shipping another water fountain unit. I am very impressed with their response and punctuality. I will update this review once I receive the new part!

Response from customer service was quick... I received at least 1 email per day, until the issue was resolved. And the resolution.... was AMAZING!!! We lost the small cover to the emergency drain during remodeling, was asking how to go about ordering a new one.... I am receiving a replacement Free of charge!! Love you guys, and I love my Lefton sink!! Thank you!

Purchased the Workstation Sink which in itself is truly amazing. However the quality of the product is hugely disappointing and the customer service difficult! The knobs, dials and work station panel has tarnished and chipped and looks awful! Lefton have supplied replacement knobs but these do not fit properly and does not address the tarnish and chipping on the work panel. In just over one year the led digital temp gauge is not working and Lefton have chosen not to answer my email on how to fix. In fact Lefton do not want to help and the warranty is not worth the paper it is written on. So, so disappointing as the idea of the workstation sink is fantastic, shame the quality of the materials used and the after sales service do not match the expensive price paid.

My faucet was broken, I emailed Customer Support, they replied with instructions how to remove the turning knob and send them the correct information for replacement. I received the correct replacement kit in 5 days and the turning knob is working again.

Excellent service, quick response and fast resolution to the issues

The customer service and chat was great! They responded promptly and solved my issue with the garbage disposal air switch!

Beautiful sink, had a few leakage issues with installation. Lefton Customer Service was very easy to work with and sent parts right away.