Chad A.
Posted
Chelsea was very responsive and…
Chelsea was very responsive and helpful. A+ service

Excellent
11,626 reviews
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 10,162 reviews with 5 stars · Clear filters
Chad A.
Posted
Chelsea was very responsive and helpful. A+ service
Gabrielle K.
Posted
Natha was so helpful and efficient!
Patricia F.
Posted
Dion was very respectful and answered all of my questions and then suggested we go see the eye doctor again so he can look at how the lens is blurred and not fitting his eye the right way. We have an appointment on Saturday.
Very U.
Posted
Rissa was fast and efficient in helping me with my order issues.
Kelly
Posted
Nyah delivered excellent customer service. It was a pleasure dealing with her.
Dave
Posted
Nyah was quick, professional, and a pleasure to talk to. She probably deserves a raise.
RF
Posted
Kwasi added my PD to my lens order for me. He was courteous and quick. I would recommend, however, that he slow his speech down, it was muffled at times and difficult to understand. It’s possible he may have also have been too close to the microphone.
Liz Y.
Posted
Chelsea a pleasure to speak with and had answers to all my questions.