Patrick S.
Posted
Excellent customer service
Great customer service! Adelita was super helpful and was able to reorder a duplicate pair of glasses that I wanted. This is my third time ordering from Lens Direct.
4.7
Excellent
11,626 reviews
LensDirect.comAbout LensDirect.com
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
- Website
- lensdirect.com
- Category
- Vision & Hearing
- Location
- Garden City, New York
- Listed on Consumer Courier
- 2026
About these reviews
- Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
- The score is the plain average of the published reviews on this page.
- The company replied to 59% of reviews.
- Most recent review: October 2026.