Excellent
11,249 reviews
LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
11,249 approved reviews, newest moderated first
Tools
Posted
They good with their communication and can’t wait to get my glasses
Response from Lensmart· Jun 29, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Jayde De W.
Posted
So affordable and the quality is just amazing! It’s lightweight and so comfortable. I got a spec in Joyce and a sunglasses in Mateo and I couldn’t have asked for better! I absolutely love them and will definitely be ordering more
Response from Lensmart· Jun 29, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Grace
Posted
I bought prescription glasses for my mama and the quality of their product is so out of this world, they are so perfect and classy 👌👌
Response from Lensmart· Jun 29, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Tina E.
Posted
They went above and beyond replacing my frames.
Response from Lensmart· Jun 27, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Kriselda Dansel Raymundo L.
Posted
The quality is super good for the price, I really love it. For sure I will order again." 😊
Response from Lensmart· Jun 27, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Karabo
Posted
The glasses are exactly as presented on the website. The frames are quite strong too, which is a good sign of not breaking easily.
Response from Lensmart· Jun 27, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
LD
Posted
DO NOT PURCHASE FROM THIS COMPANY!! SCAMMERS!! I should've known it was too good to be true. I bought a pair of glasses for $136 and never received them. After 2 months of going back-and-forth on email I filed a claim with my credit card company, and lensmart online lied, telling my Credit Card company that the item had been delivered. However, I have multiple emails from lensmart saying the item could not be delivered and was not delivered, also saying that I would need to file a claim through their own insurance company, which is absolute bull. They admitted multiple times in writing they were not able to deliver it after 2 months of stringing me along, and ultimately offered me a partial refund for the glasses that I never received. I wish I would have looked at Better Business Bureau for a review of this company before ordering my glasses because there are many, many other complaints, very similar to mine, and the company is not accredited by the Better Business Bureau and has a score of "F." there are many other reputable places online to buy glasses. Don't lose your money on these lying scammers!
Response from Lensmart· Jun 27, 2026
Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much cooperation~
Lucy C.
Posted
I need help because I inputted the wrong prescription and Customer Support handled is quickly and smoothly.
Response from Lensmart· Jun 27, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
