LensmartReviews of lensmartonline.com

Outstanding customer service and a great choice of glasses. Well done👍

Great experience with Lensmart! Fast and helpful customer service, clear communication, and a quick solution to my prescription issue. I really like the frame, and overall the support was excellent. Highly recommended.

I recently tried out two pairs from Lensmart, and I’m honestly really impressed with both the style and quality. The Sarah Square Purple Glasses are such a fun statement piece. The purple tone is vibrant but still wearable, and the square shape gives a really modern, confident look. They feel lightweight on the face and comfortable enough to wear throughout the day without any pressure. I also chose the Andrea Brown Oval Glasses, which are a lot more subtle and classic. The oval shape is super flattering and easy to style with anything, and the brown colour adds a warm, natural touch. These have quickly become my everyday pair because they’re so easy to wear. Both frames feel well-made, with good-quality materials and a comfortable fit. I also really like the attention to detail, especially with the finish of the frames and how lightweight they are. Overall, I’ve had a great experience so far and love having the option to switch between a bold look and something more minimal depending on my mood. I’d definitely recommend Lensmart if you’re looking for stylish, affordable frames.

My glasses were broken and Lensmart took care of my case. Although it took a long time at first, they resolved my problem!

Outstanding ordering system- clear guidance until you place an order 👏 Outstanding customer service-I've been kept in contact of the progress from day11 Attention to details in terms of delivery address confirmation. Definitely I'm ordering and referring my friends and family 🧡

10+ szemüveget rendeltem már, mindegyik hibátlan volt. A lencse, a keret mind tökéletes.

1 Star Very disappointing experience. I placed my order and waited 16 days just to receive a shipping confirmation. During that time, I was told there was a defect found during their quality inspection process, which caused additional delays. This issue was entirely on their side, yet I was expected to accept long wait times without a proper solution. Customer service was also frustrating. Communication was extremely slow — often only one reply per day, usually during the middle of the night, with little follow-up or clear answers. It felt very difficult to get straightforward information about my order status. After repeated complaints, they finally agreed to expedited shipping, but only after a long back-and-forth. Overall, the process was stressful, slow, and poorly handled. I would not recommend ordering here if you expect timely service or reliable communication.

When trying on glasses online they make them for your face so when you receive them and they don’t fit your face it is impossible to return. I have spent a week with customer support messaging me at night since that is their hours and still do not have an address to return. Unless you know for sure you will keep the glasses, do not purchase from here