Excellent
11,249 reviews
LensmartBy offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
11,249 approved reviews, newest moderated first
Roxane J.
Posted
I received my glasses in less than 3 weeks which is amazing for a store overseas. They got my prescription correctly and I love the frames so pretty.
Response from Lensmart· Apr 20, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Réka
Posted
everything was fine
Response from Lensmart· Apr 20, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Xolo
Posted
Trust Lensmart to make things easier for us, I ordered my prescription glasses and they were delivered on time. They keep you updated if you use the tracking code that they provide. Thanks Lensmart.
Response from Lensmart· Apr 20, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Abie
Posted
Great service! The glasses are stylish and affordable with good quality. Will definitely order again
Response from Lensmart· Apr 20, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Egri Z.
Posted
Thank you very much for your helpfulness! I am satisfied with both the products and the service. I can only recommend it! 😊
Response from Lensmart· Apr 20, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Carole A.
Posted
What a gong show. Glasses were cheap & flimsy plus couldn’t see right. They told me pd was wrong I chose a different frame plus sent additional money for the exchange. They told me they would remake lenses with my new frame choice They gave me an address to return old glasses but address is not found on Canada post system. Tried to contact person who emailed me & customer service email to get correct return address but not reply. It’s like they ghosted me I’m so frustrated. No glasses. No refund $ gone
Response from Lensmart· Apr 20, 2026
We sincerely apologize for the negative customer experience. We have forwarded your situation to our customer service team, and they will prioritize your order. If you have any questions, please feel free to contact our customer service, and we will do our best to resolve the issue for you! Thank you very much for your understanding.
Alethea T.
Posted
I recently placed an order with this company, and unfortunately, my package was not delivered due to an error at the post office. However, I am pleased to report that the company promptly resolved the situation. I will certainly be ordering from them again.
Response from Lensmart· Apr 20, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Ronda C.
Posted
My experience with Lensmart was very good they answered my questions and got back to me to help me with my prescription glasses. I would recommend Lensmart
Response from Lensmart· Apr 20, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
