LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation reviews

Showing 2,280 reviews with 5 stars · Clear filters

Charlene P.
Posted Mar 31, 2017
It's in the home of my 2 elderly …
It's in the home of my 2 elderly parents and has been great
Response from LifeStation· Mar 31, 2017
Charlene, thank you for the review we’re so happy you’ve enjoyed the LifeStation service.
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Gary M.
Posted Mar 31, 2017
Well worth the peace of mind knowing …
Well worth the peace of mind knowing that if Mom falls, she would be able to get help.
Response from LifeStation· Mar 31, 2017
Gary, part of the greatest benefit of LifeStation is the peace of mind it provides to customers that should they ever need it, help is available. We’re glad you and your mom enjoy the LifeStation service.
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Donna S.
Posted Mar 31, 2017
I received my new battery
I received my new battery, but don't wear it as a watch, which you also sent. The new battery doesn't fit in my necklace, it's too big. Please send the right sized necklace. Thank you.
Response from LifeStation· Apr 10, 2017
Thank you, Donna for your feedback. We are glad we were able to speak with you and had a chance to address your concern. We look forward to continue monitoring your service.
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Allen E N.
Posted Mar 31, 2017
IMMEDIATE response!
So far, I haven't had to use LifeStation due to an emergency. I HAVE, however, pushed the button by mistake several times. The response has been IMMEDIATE.....AND I am addressed by my first name. I am very pleases.
Response from LifeStation· Mar 31, 2017
Allen, we’re happy you’ve enjoyed your LifeStation system. We do everything we can to ensure the best customer service experience, fastest response time, and easiest set up possible for all of our customers. Thank you for the review.
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Jesse T.
Posted Mar 31, 2017
Very good experience
My family had a pleasant experience with Lifestation personnel and equipement. My mother was 92 when we convinced her she needed to be monitored when she was left alone for any period of time. She finally saw the fruit of our efforts when she accidently activated her fall neck pendant at 2am in the morning and the first responders let themselves into the house to check up on her. It gave her a scare at first but she had peace of mind knowing someone will arrive to look after her. She passed away this January. Knowing we had a reliable back up system made caring for my mother a lot more easier.
Response from LifeStation· Mar 31, 2017
Jesse, we’re so glad you’ve had a pleasant experience using the LifeStation system. You’re right, pushing your help button is a good way to see how fast our response time is during an emergency. We’re glad we were able to provide your family with peace of mind, thanks for the review.
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Linda G.
Posted Mar 31, 2017
My only complaint is that the caller ID …
My only complaint is that the caller ID listed the phone number as "Toll Free", which made me think it was a telemarketer. ID needs to say LifeStation. Could have created a problem.
Response from LifeStation· Apr 10, 2017
Thank you, Linda for your feedback. We are glad we were able to speak with you and had a chance to address your concern. We look forward to continue monitoring this service.
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Richard L.
Posted Mar 31, 2017
always there
always there
Response from LifeStation· Mar 31, 2017
Richard, you’re right that the LifeStation system is always there in case of an emergency should you need help. Thanks for the review.
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Katrina M.
Posted Mar 30, 2017
Our parents used LifeStation
Our parents used LifeStation in their homes. Things worked exactly as they were supposed to when the alert button was pushed. The emergency workers arrived in a timely manner, and LifeStation let us know that our parents had pushed the button. Having LifeStation is not a replacement for checking in on older folks, but it gives definite peace of mind when your parents are home alone.
Response from LifeStation· Mar 31, 2017
Katrina, thank you for the review we’re so happy you’ve enjoyed the LifeStation service. We do everything we can to ensure the best customer service experience, fastest response time, and easiest set up possible for all of our customers.
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