Tiger Medical, Inc.Reviews of tigermedical.com

I am extremely disappointed with my experience with Tiger Medical. I ordered exam tables on August 22, and the website stated they would ship within 10–14 business days. Today marks 21 business days, and my order still has not shipped. After calling Tiger Medical, I was told the tables are now expected to ship around October 7—more than six weeks after my order was placed. These tables are essential for opening my new medical practice, and this delay is postponing my opening and potentially costing me thousands of dollars in lost revenue. Had the website accurately reflected the actual lead time, I could have ordered elsewhere. For such an important and expensive purchase, I expected much better communication and a more accurate shipping timeframe.

Title: Extremely Delayed Order & No Straightforward Cancellation Review: I placed an order with Tiger Medical on August 19 for a medical device that I needed promptly. As of mid‑September, the item still has not arrived. I ended up ordering the same product from Amazon and received it quickly without any issues. When I contacted Tiger Medical to cancel my order, I was told they needed “manufacturer approval” before issuing a refund. This process has dragged on with no clear timeline, and the order remains unresolved. I also received an invoice dated September 12, even though the item was never shipped to me. This experience shows a pattern of slow fulfillment, unclear communication, and refusal to cancel orders in a timely manner. Customers should be aware of these practices before ordering. I cannot recommend Tiger Medical based on my experience. Their customer service is very rude too.

Long Shipping times, closed on holidays most customers would not know, unreasonably long times for Chat responses, and they label common items as "specialty items" so they can have an excuse for long shipping times and to place the blame on someone else. Use someone else.

Tiger Medical is absolutely the worst company to deal with. Their customer service department, in addition to their sales manager, should all be fired and the company should start over. They all give a bad name everyone that is in the industry. I spoke to the sales manager who said that they can't control manufacturing time, which is true. He also stated that they had one of the beds in their warehouse, which can be shipped in 1 day. Three weeks later, he has no idea what happened and referred me to their customer service manager. Email after email, voice mail after voice mail, and no one would return any. Today, I called again (three months later) and asked to speak to the customer service manager. I was told by a rude, obnoxious, waste of human space person, that the service manager is not available and the person I should be speaking with is the sales manager. I refused to speak to the sales manager and asked for the customer service manger, but was told that I will not speak to her at all and I can only speak to whom they wanted me to speak to and was transferred to them anyway. These people are liars, cheats, and a waste of time. No other human should be taken for any rides by these people. If you want to lose 3-4 months of your time, money, effort, not get what you pay high money for, and be aggravated, feel free to go ahead with your order. I strongly advise against dealing with these people.

Prices will change on you in between placing in cart and paying for the items. When showing screen shots of the prices to sales team they pretend like they have no clue and will not honor prices.

Tiger Medical offers a wide variety of the lab supplies that we need at competitive pricing. They have great customer service and fast shipping. I have never been disappointed by ordering through them!

Tiger Medical has accurate descriptions, great prices, and competent customer support.

This is our 3rd experience ordering from Tiger Medical and all is well. The equipment and supplies were as described and work well.