Romain C.
Posted
Bravo au service client qui est très réactif
J'ai eu un soucis avec une commande mais le service client à réagi et m'a proposé une solution efficace. bravo
Bad
244 reviews
lightingthebox.com
Lightingthebox (lightingthebox.com) has 244 customer reviews on Consumer Courier, with an average rating of 1.9 out of 5.
244 approved reviews, newest moderated first
Romain C.
Posted
J'ai eu un soucis avec une commande mais le service client à réagi et m'a proposé une solution efficace. bravo
kelmann
Posted
Pakken kom langt om længe - 3 uger cirka. Men kundeservice kan man ikke komme i kontakt med.
Ian M.
Posted
Wish I’d read other TP reviews before. Exactly same experience. Had to wait almost 7 weeks for delivery, no tracking, various Covid related excuses provided and bombarded with marketing emails. When cycling jacket arrived 3XL size I’d ordered after referring to their size chart and gone a size up for safety was still far too small. No return labels provided. I would never use this company again.
Justin E.
Posted
Good service love my little shopping bundle.
Toy G.
Posted
This company is the absolute worst. I’ve waiting for my order for weeks. They never sent a confirmation email but I always screenshot my confirmation numbers. They claim the couldn’t find my order. I provided them everything to find it then they sent this ticket saying it’ll be shipped in three days and then it’ll take another 7-9 business days. That time has left still no order. Never order from them. Trying to get a refund is impossible. I feel as if I’ve been robbed.
Mike
Posted
Lightingthebox gespecialiseerd in verborgen hoge kosten. Vermijd deze shop!
Stefanie F.
Posted
Habe 2x 3D Kinderpullover bestellt. Auf den Produktbildern sahen die wirklich toll aus. Aber in Wirklichkeit war auf den Pullis nichts von 3D zu sehen, einer kam sogar in der falschen Farbe. Bitte bestellt in einem anderen shop.
Richard T.
Posted
You’ll see it on other reviews so I’m not alone. Supplied faulty goods their response is “you pay return costs which will probably be as much as the goods are to buy, or we’ll give you vouchers to 40% of value or refund to 30% of value”. Their communications appear to be generic answers so no real desire to engage with individual customers. They’ve got you buy the proverbials so I’m not going back to them ever.