THOMAS J S.
Posted
Great Service
We have used LiveAdmins for several years and they provide great service and are a pleasure to deal with. We have had very few, if any issues with their services.
Excellent
21 reviews
LiveAdmins is a leader in providing multilingual live chat solutions and services that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions are fully customizable, easy to set-up and always online, catering to over 10 industries across 8 time zones.
LiveAdmins LLC (liveadmins.com) has 21 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 17 reviews with 5 stars · Clear filters
THOMAS J S.
Posted
We have used LiveAdmins for several years and they provide great service and are a pleasure to deal with. We have had very few, if any issues with their services.
Merrill
Posted
We’ve had a great experience working with LiveAdmins. Their team is professional, responsive, and dependable, and they’ve consistently been flexible in accommodating our specific needs. Communication is easy, service is reliable, and they’ve been a great partner to work with. Highly recommended!
Lori M.
Posted
LiveAdmins has been an important part of our customer contact strategy for approximately fifteen years. Working closely with the client success team, which has consistently supported our training needs and been responsive to our feedback and suggestions for improvement, we have seen their service evolve to meet the needs of our customers. Today, our customers receive courteous, prompt, and accurate information from the LiveAdmins web greeters—delivered with a genuine human touch. Their commitment to quality service and willingness to listen and adapt have made them a valued partner to our organization. We have no hesitation in recommending LiveAdmins LLC to any business looking to enhance its customer service by incorporating a high-quality live chat service into its website.
Zach
Posted
We've used LiveAdmins for live chat on our RV dealership website for years now and they've been solid the whole way. Chats get handled well and if we need something changed, it gets done. When they rolled out their new AI chat assistant we asked for some changes to how it ran on our site and they made them, no fuss. Later our management decided they'd rather not run it at all, and LiveAdmins removed it on request without any pushback. That flexibility is a big part of why we're still with them. Amy and the client success team are quick to respond and easy to deal with. Happy to recommend them.
Kyle R.
Posted
Great team. They’re responsive, which is critical in an industry that evolves as quickly as solar energy. They’re always quick to make adjustments to our scripts when needed and ready to help however they can. Live Admins has been a valuable resource for connecting our existing customers with our service team and new prospects with sales. I’m grateful for their support and partnership over the years.
Jay D.
Posted
Im very happy to work with LiveAdmins. We have had a relationship for several years now and while there are always bumps in the road, they are quick to acknowledge and amend any of my concerns. Good partner as far as I am concerned.
Michael K.
Posted
Live Admins has done great work for our law firm for many years. We are happy with their service and blessed to have them working for us. They put their clients first and business second not the other way around. I can vouch for the fact they are a legitimate 5 star company.
Worthy P.
Posted
We have been using LiveAdmins for about a year now and they do a great job. They are also great to work with and check in for clarification on things from time to time to make sure that they are doing their job well.