LogoupReviews of logoup.com

Logoup.com is outstanding

Ordered 4 custom hats for ~$315. I asked specially and having the hats done a particular way. When the hats came, and I was not satisfied all I wanted was one hat to be replaced and to order more hats. The passive-aggressive CSR told me that since I "approved" the proofs all they could offer me was a $51 credit, and that it would be $40 plus the cost of a new hat to get one hat the way I ordered it. Unfortunately for them they edited my approved proof without consulting me it had changed every single hat in the order. I would have been satisfied and ordered more hats if they had simply sent me one in the way I had originally asked for. they were not willing to help me out whatsoever and I have resorted to doing a chargeback on my credit card. I have ordered from hundreds of companies online and never once have I received such poor customer service in any transaction. Being a business owner myself, it seems that the wiser move on there and would have simply been to send me they have two way I wanted and let me order more hats. Now I have gladly placed an order with one of their competitors (threadlogic) received nothing but stellar customer support and I'm receiving three times as many hats for the same price. I'm glad that I only had one interactiy with them. Worst company ever.

I made a order and paid a lot to have it rushed. The order showed up with no embroidering on them. The only way to get anything fixed with them is to email. So far 2 days have passed and no solution. Paying extra for expedited shipping and production and I am still without the correct products. I will never use them again.

Quick and easy to setup.

Will steal your money. Do not order from these people. I placed two orders. Got charged for 3 separate orders and never received my product. Customer service was absolute awful. Worst business ever.

Great service - Will go back again and again

Fast shipping product just as described

Very pleased with quality of work