Bret A.
Posted
Job well done on line help was great
Job well done on line help was great

Great
214 reviews
Lola.com makes Agile Travel Management real by providing a super simple way to manage, book and report on business travel, saving employers and travelers time and money. Lola.com uses machine learning and 24/7 support to help travelers easily book trips, while empowering managers to create policies, view budgets and expenditures, and monitor their globetrotting team efficiently. Based in Boston, the company was founded in 2015 by Paul English, co-founder of the travel booking site KAYAK, and is led by CEO Mike Volpe, previously CMO at HubSpot.
Lola.com (lola.com) has 214 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
214 approved reviews, newest moderated first
Bret A.
Posted
Job well done on line help was great
Alycia T.
Posted
Great customer service! The team is extremely attentive to their clients and always looking to improve based on client feedback. It’s been awesome to see features I’ve requested actually show up in the product!! It takes so much stress out of travel planning knowing that I’ve got the Lola team in my back pocket. And superficially I love the purple color story and how intuitive it is to navigate. We love Lola!
Mark S.
Posted
Quick professional service that fixed a broken trip!! Great job by Yohanna!!
Response from Lola.com· Jan 16, 2020
Thanks Mark!! We'll share this with Yohanna, we're lucky to have her!
Dan K.
Posted
Extremely user portal and interface - simple and ease of us is key!
Kathleen P.
Posted
Each time I need to change or add details to my trips, someone from Lola is there to help. They are responsive and helpful. I can't say enough good things about this business. I'd never want to book with anyone else!
Response from Lola.com· Jan 13, 2020
Hi Kathleen, Thank you so much for your kind words about Lola! We're so happy we've been able to help you out on your business trips. :-) -The Lola.com Team
Mary W.
Posted
Customer service is excellent.
Jennifer P.
Posted
The chat experience was easy to use and the customer service rep helped me cancel my trip with no issues. Thank you!
Trina R.
Posted
As always the folks at LOLA are caring and smart and willing to answer all my silly questions and help out no matter what.