LucidchartReviews of lucidchart.com

Approaches people unsolicited using LinkedIn profile information, under the pretense that there had been previous contact with their employer.

great software

This is an overpriced cloud based software suite that can be replaced by free and opensource programs that can easily be self-hosted by any individual or business. They raised their yearly pricing both as a base and on a per user basis and their handling of cancellations were less than gracious.

I have been a customer since 2018 and they've done nothing but become more expensive, less responsive and finally you can't even cancel at all! Someone is offering the same exact service FOR FREE and they have a slick import feature also FOR FREE: google "Import diagrams from Lucidchart EDU to draw.io"

The company has unethical business practices--sets up annual recurring payments with no warning, and refuses even a partial refund.

Love the product, but the "Free" plan is not free. Will cost you 108 USD/yr. Total scam!

Horrible customer service and the website tricks you into paying $180 PER YEAR despite showing a monthly fee until you get to the fine print at the FINAL step. Very scummy.

Be careful. They will use all gimmicks to get you locked for a whole year on their subscription. It's shady and customer support is not helpful at all. Being a good product will not save them from going the same way as Adobe. If you can use Visio