Anna W.
Posted
Won £65 on free spins and then it says…
Won £65 on free spins and then it says I need to wager £29,000 before I can withdraw this 😡
Bad
24 reviews
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Lucky Admiral (luckyadmiral.com) has 24 customer reviews on Consumer Courier, with an average rating of 1.4 out of 5.
24 approved reviews, newest moderated first
Anna W.
Posted
Won £65 on free spins and then it says I need to wager £29,000 before I can withdraw this 😡
Gaz
Posted
I joined this site and won I made a withdrawal and it charged me the they said my bank had refused it so I had to request withdrawal again they charged me again. I played again a couple of weeks ago And it just took all my money no wins at all . Scandalous and the same goes for the free spin aswell it never gives you anything at all it’s been like this for 6 months they use excuses that everybody’s heard before “it depends on deposits an how often you play “ whatever I’m not putting anymore money into this casino you show no loyalty to your customers whatsoever
Susanfoster
Posted
Free spins but you don't get them Deserves the reviews it gets in my opinion
Truth Y.
Posted
No telephone number this company are dodgy thieves do not use this dodgy robbers dogs....
John G.
Posted
The staff are patronising and all part of the scam! They aim to give no customer service in the hope people get bored of complaining ans leave their money. I have never experienced worse service from any other company in the world. Zero stars!
Jared E.
Posted
Update from 2 days ago, after getting resolver involved lucky admiral paid my £8000 winnings the next day.
Matt
Posted
This is an awful experience. Deposited £30, wagered £10 and won £220. Tried to withdraw, told I need to upload ID. Uploaded ID, 24 hours later I have the option to withdraw finally. Try to withdraw.. told I need to make a deposit!? Make a £10 deposit, try to withdraw the £250... told I haven't wagered enough since first deposit to make a withdrawal!? Wager another £20 against my will to try and be able to finally withdraw (which I lose). Let's me withdraw but tells me I need to submit ID AGAIN!!!! So I'm now left with a pending withdrawal of £230 (down from initial £250) and no idea if or when my money will actually arrive to me. I've sent 4 emails to customer support in the past 48 hours and had no response at all. Shocking casino will never use again once I finally get this money I'm entitled to.
Ms Nikki T.
Posted
Would not recommend this site. Very poor customer service. Impossible even to reset password.