Luggage OnlineReviews of luggageonline.com

260 liberty st, metuchen, New Jersey

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4.5

Excellent

415 reviews

Luggage Online4.5

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About Luggage Online

Luggage Online - We carry Rimowa, Samsonite, Bric's, Travelpro, Hartmann and more. Featuring luggage, backpacks, duffel bags, briefcases, and travel accessories.

Luggage Online (luggageonline.com) has 415 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.

Also known as: luggageonline.com
Website: luggageonline.com
Category: Activities & Tours
Location: metuchen, New Jersey
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 74% of reviews.
Most recent review: May 2026.

How we calculate scores

Luggage Online reviews

415 approved reviews, newest moderated first

Velerie
Posted Sep 27, 2019
Easy site to order from
Easy site to order from, quick delivery, wide variety of products.
Response from Luggage Online· Oct 2, 2019
We appreciate your kind review. Please visit us again! -Customer Service
Kennedy T.
Posted Sep 23, 2019
Excellent Customer Service
Excellent. Very immediate and responsive.
Response from Luggage Online· Oct 2, 2019
We are happy to hear you were satisfied with your order. Come again! -Customer Service
Chad J.
Posted Sep 22, 2019
needs Process improvement
Very transaction processing, order confirmation was not accurate, not delivered on time, reps are nice though
Response from Luggage Online· Oct 2, 2019
We apologize for any inconvenience this may have caused you. We will work diligently to resolve any order issues going forward. If you have any further questions please reach out to [email protected]. Customer Service
Revo Made in C.
Posted Sep 17, 2019
Revo 29'' Spinner MADE IN CHINA
All luggage made it clear across the country in a little over a week. Everything went fine. Of course, the luggage may not have traveled across the country because the tag on the luggage said, "Made in China." Yes, please change your information on your website that says your Revo made luggage, "Made in the USA." Apparently, Revo now makes their luggage in China.
Response from Luggage Online· Oct 2, 2019
Thank you for bringing this change to our attention. We will update this asap. Enjoy your new luggage! #travelwithlol Customer Service
Philip F.
Posted Sep 13, 2019
Great buy always on point
Great buy always on point
Response from Luggage Online· Sep 13, 2019
Phillip, We are happy you found the right product for your needs. If there was something we can do to make it a 5 star transaction please let us know as we want to make sure all of our customers are 100% satisfied. #travelwithlol Customer Service
tabitha1629
Posted Sep 8, 2019
Wrong backpack
We ordered a specific brand/color/style backpack on line that we were not able to find in stores but luggage online showed in stock. We received the right brand backpack but not the specific color/ style we wanted. We decided to keep it regardless so we did not try to return but we weren’t satisfied with purchase. This was my first time ordering from them and I likely won’t order again since what they shipped was not what I ordered.
Response from Luggage Online· Sep 13, 2019
We apologize for this mix-up. Please reach out to customer service at [email protected] with the issue and i they will be able to resolve any unresolved issues. #Travelwithlol Customer Service
Guest
Posted Sep 1, 2019
Great service!!
Great service!!
Response from Luggage Online· Sep 4, 2019
Thank you for your purchase! #Travelwithlol -Customer Service
RICHARD
Posted Sep 1, 2019
Prompt delivery
Prompt delivery. Got exactly what I ordered. Good pricing.
Response from Luggage Online· Sep 4, 2019
We have been working on providing an exceptional experience for our customers including the best prices in the market! #travelwithlol Customer Service

Luggage OnlineReviews of luggageonline.com

About Luggage Online

About these reviews

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Luggage OnlineReviews of luggageonline.com

Luggage Online reviews

Easy site to order from

Excellent Customer Service

needs Process improvement

Revo 29'' Spinner MADE IN CHINA

Great buy always on point

Wrong backpack

Great service!!

Prompt delivery

About Luggage Online

About these reviews

More in Activities & Tours, New Jersey

Osiris Tours

The Explorer's Passage

Comparetopagency

Sea the City Jet Ski

Luggage Online reviews

Easy site to order from

Excellent Customer Service

needs Process improvement

Revo 29'' Spinner MADE IN CHINA

Great buy always on point

Wrong backpack

Great service!!

Prompt delivery