Excellent
1,003 reviews
LumiMedsLumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
1,003 approved reviews, newest moderated first
Kimberly R.
Posted
Tim was very efficient at getting back to me after I left a chat message. I am very satisfied with his customer service.
Response from LumiMeds· Jul 29, 2026
Thank you for sharing! We’re glad Tim responded quickly and provided excellent service. We’ll share your appreciation with him! ✨
Debbie C.
Posted
I have sent multiple question’s through the chat and have promptly received answers. Today my questions were more involved. I received an answer through the chat and a follow up phone call from Cara. She was very helpful and knowledgeable about the process.
Response from LumiMeds· Jul 29, 2026
Thank you for sharing! We’re glad Cara followed up personally and provided the clear, knowledgeable support you needed. We’ll share your kind words with her! ✨
Lucien C.
Posted
Cara was great help… professional fast and prompt
Response from LumiMeds· Jul 29, 2026
Thank you for sharing! We’re glad Cara provided professional, fast, and prompt assistance. We’ll share your kind words with her! ✨
Kathryn L.
Posted
It was nice that Hannah called me back to do the med intake interview. She is very personable.
Response from LumiMeds· Jul 29, 2026
Thank you for sharing! We’re glad Hannah’s friendly and personable support made your intake experience pleasant. We’ll share your kind words with her! ✨
Cynthia
Posted
Tim, went above and beyond and helped me out with my concern and was able to solve the issues I was having during checkout. I appreciate your help Tim!
Response from LumiMeds· Jul 29, 2026
Thank you for sharing! We’re glad Tim went above and beyond to resolve your checkout concerns. We’ll be sure to share your appreciation with him! ✨
Sarah D.
Posted
Cara was great. Answered all my questions and very friendly. Great customer service. Thanks Cara!
Response from LumiMeds· Jul 29, 2026
Thank you for sharing! We’re glad Cara answered all your questions and provided friendly service. We’ll pass along your appreciation! ✨
Tia
Posted
Please do not under any circumstances use this site!!! These people have never filled a prescription for me and have held onto my money since February without a refund. It's now July! They also take HSA funds and violate the IRS code since payment cannot be in advance of services rendered. I feel as though I was scammed out of my money. Don't do it. I've lost $400 with this company with no medication. These other reviews must be paid reviews or something.
Response from LumiMeds· Jul 14, 2026
We're truly sorry for this experience, and we understand your frustration. We've requested your information through Trustpilot so we can locate your account, and our team will be reaching out to you by phone to discuss it with you.
Ella S.
Posted
I was very pleased with Tim. He was very courteous and knowledgeable.
Response from LumiMeds· Jul 29, 2026
Thank you for sharing! We’re glad Tim provided courteous and knowledgeable support. We’ll pass along your kind words! ✨
