Melissa S.
Posted
Good
So far, great customer service. Thank you for your help.
Response from LumiMeds· Jul 1, 2026
Thank you! We're so glad the service has been great so far. Thank you for trusting us, Melissa! ✨

Excellent
1,003 reviews
Lumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
1,003 approved reviews, newest moderated first
Melissa S.
Posted
So far, great customer service. Thank you for your help.
Response from LumiMeds· Jul 1, 2026
Thank you! We're so glad the service has been great so far. Thank you for trusting us, Melissa! ✨
Vivian M.
Posted
For through and helpful. Understood my need to change my intake date due to the July holiday. Very helpful and courteous.
Response from LumiMeds· Jul 1, 2026
Thank you! We're so glad we could adjust your intake date around the July holiday and that the help was thorough and courteous. Thank you for trusting us, Vivian! ✨
Kourtni K.
Posted
Very helpful. Listened to everything I was worried about and fixed all the worries even though there were multiple things to fix. Was quick about it too. Very polite. Thank you so much Tim.
Response from LumiMeds· Jul 1, 2026
Thank you! We're so glad Tim listened to every concern and got them all sorted quickly. We'll be sure to pass your kind words along to him. Thank you for trusting us, Kourtni! ✨
Nadia A.
Posted
I had a very good experience with Lumimeds, great company and customer service and they are very knowledgeable about their products.
Response from LumiMeds· Jul 1, 2026
I had a very good experience with Lumimeds, great company and customer service and they are very knowledgeable about their products, Nadia! ✨
Michael D.
Posted
Tim cut through the paper work and saved me time and got my order in the system. He made it very easy to order.
Response from LumiMeds· Jul 1, 2026
Thank you! We're so glad Tim cut through the paperwork and made ordering easy. We'll be sure to share your kind words with him. Thank you for trusting us, Michael! ✨
Alvin S.
Posted
I had a charge on my credit card for almost $650 from Lumimeds that I did not sign off to authorize. When I called the representative insisted that I had a subscription which I was unaware of. Before any shipment began, I asked to cancel the shipment, and the representative said that they would cancel, but I would be charged $100 for processing of the refund. I thought it to be extremely unusual to be charged for a refund.
Response from LumiMeds· Jun 22, 2026
I am so sorry for the frustration and stress this situation has caused. I have requested a bit more information so we can look into your account immediately. I'll be reaching out once I have your information. Thank you!
Stephen W.
Posted
I am having great results on the medication you are sending me and the people have been very helpful
Response from LumiMeds· Jul 1, 2026
Thank you! We're so happy to hear you're seeing great results and that our team has been helpful along the way. Thank you for trusting us, Stephen! ✨
charles C.
Posted
Cara listened well and quickly addressed my needs in a polite and friendly manner.
Response from LumiMeds· Jul 1, 2026
Thank you! We're so glad Cara listened well and took care of your needs quickly and kindly. We'll pass your kind words along to her. Thank you for trusting us, Charles! ✨