AD
Posted
super responsive customer service chat box
super responsive, very quick, and helpful chat
Response from Luvansh· Sep 24, 2025
Thank you! Glad our chat team was quick and helpful!

Excellent
721 reviews
Luvansh is a diamond and fine jewelry company focused on disrupting traditional diamond industry pricing. By sourcing directly and eliminating unnecessary middlemen and retail markups, we provide certified lab-grown and natural diamonds, engagement rings, earrings, necklaces, bracelets, and fine jewelry at exceptional value.We believe buying diamond jewelry should be simple, transparent, and affordable. From loose diamonds and custom engagement rings to everyday jewelry, our mission is to deliver outstanding quality, honest pricing, and a customer-first experience that makes luxury more accessible.
Luvansh (luvansh.com) has 721 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 633 reviews with 5 stars · Clear filters
AD
Posted
super responsive, very quick, and helpful chat
Response from Luvansh· Sep 24, 2025
Thank you! Glad our chat team was quick and helpful!
Edward F.
Posted
Very good communications, high quality products. Excellent selection. They have a good sense of humor and give you straight answers to your questions. I have purchased three or four items from them and when they missed their projected delivery date on one item, they gave me a new date and met it.
Response from Luvansh· Sep 24, 2025
Thank you for your continued support! We’re glad you appreciate our communication, product quality, and commitment to meeting delivery dates.
Jadyn A.
Posted
I messaged about an update on my order and they were very helpful. I asked when it would be shipped and they asked when I wanted it shipped so they could get it to me on my timeline. They were super quick and attentive. I am very grateful for the amazing customer service!
Response from Luvansh· Sep 24, 2025
Thank you! We’re happy to hear our team was quick and attentive to your needs. We appreciate your kind words!
evie
Posted
The customer service was very helpful and resolved my issue.
Response from Luvansh· Sep 24, 2025
Thank you! We’re glad our customer service could resolve your issue.
Consumer
Posted
Overall I am fully satisfied and appreciate the teams hard work. The email back a forth gets a bit confusing some emails come back with incorrect info and we have to clarify the situation to get back on track.
Response from Luvansh· Sep 24, 2025
Thank you for your feedback and patience. We appreciate your support and will work on improving our communication.
J J.
Posted
The support team was great. Very attentive and able to address my questions completely.
Response from Luvansh· Sep 24, 2025
Thank you! We’re glad our support team was attentive and helpful.
Brittany D.
Posted
What an amazing company! I have bought many loose diamonds and earrings from this company and I cannot recommend enough. I helped my brother pick out his engagement ring for his girlfriend. We ordered it right away. It said it would be delivered in August 29. I got in touch with a customer care service provider Katherine and she expedited the shipping to August 18 so it would be here on the day that we need it. I cannot thank her enough. She really saved everything this company is just amazing
Response from Luvansh· Sep 24, 2025
Thank you for your wonderful review! We’re thrilled Catherine could expedite your order and help make everything perfect. We appreciate your recommendation and support!
Aidan Y.
Posted
Quick response from support team, fulfilled my request.
Response from Luvansh· Sep 24, 2025
Thank you! Glad our support team could quickly fulfill your request.