maisonorient.comReviews of maisonorient.com

My package arrived in perfect condition. Love my necklace and ring (Bloom jewelry),excellent quality !

It’s exactly what I expected, it’s beautiful, I will buy also the black when I can :)

Love my earrings! Gorgeous and well made!

Great service, very helpful and good communication throughout. Delighted with my purchase excellent quality.

I bought a dress and an accessory online almost two weeks ago. I have yet to receive the accessory. I received the dress and want to return it. Five days ago, I emailed info at maisonorient dot com per their website return policy and no response yet. I called the customer service phone number listed on their website multiple times (1.646.592.7302) and each time I get a message that says the number cannot receive calls. Beware of this business, they seem to make it impossible to return items despite what their return policy states on their website. False and misleading. Follow up: Maison Orient responded after I posted this review and emailed me a return label. Appreciated their response so changing review from 1 to 3 stars. However unfortunately it still took posting this review for them to respond.

I am obsessed with this site! Everything I purchased so far is amazing. Not to mention customer service; they have been really terrific handling everything. The quality of the products I got is far beyond what I expected. Getting a ton of new things soon.

Awesome customer service.

Even though shipping took longer than I anticipated, my package arrived in perfect condition. I absolutely love my DEMAKER building bag. It is exactly what I have been looking for. The perfect black bag that works from day to night!