MakemepdfReviews of makemepdf.com

Received a refund for a wrongly charged subscription fee. Very polite and helpful

Customer service interaction was rapid and to the point, great job. I would have liked the web site and app mentioning, before I made my purchase, that certain services like translator were not included.

Good customer service Fast response

Really appreciated that I could use it for 5 days. Unfortunately, after the 5 days, I was automatically billed for a month. Contacted the help desk, and Lisa was very helpful. Not only did she cancel the subscription for me, but also reverse the 1 month's subscription. Great site, but would request that they make it clear that you are going to go into a continuous subscription.

I unexpectedly was charged a reoccurring subscription for makemepdf. The website has no clear cancel subscription section but instead you are advised to contact support. I messaged the support and team and within a couple hours my subscription was cancelled which I was extremely pleased with. The staff member I conversed with was Lisa, she was excellent to deal with

I ordered and paid for a pdf file adjustment with this company for 99p by Paypal. However, I found out this firm had set up a monthly subscription of £29.99 without my authorisation. The first time I knew about it was when PayPal sent the payment confirmation for £29.99. When I got in touch with Makemypdf customer services they informed me that they had now cancelled the subsription. This still left me out of pocket £29.99 for the first payment. BUYER BEWARE : Be alert when using online services like this as it's often in the small print about subscriptions.

Le service de traduction est intéressant mais les abonnements sans consentement ne sont pas agréables et prennent de notre temps pour les annuler

I needed to convert a bank statement into a jpeg to verify my home address for the purposes of renewing a 60+ Oyster Card. I searched for 'free' software to do this and came across this company. They initially charged £0.99 from my PayPal account, which I suppose was fair enough but it's not free. I also ended up with a pending subscription fee of £29.99 for 1 month's trial, which I couldn't dispute until it came out of my account, so be careful or you will end up with hidden charges! Once the charge left my account, I e-mailed the company to ask for a refund and in fairness, they honoured my request with no questions asked. They encouraged me to review them on Trustpilot so am being honest and transparent about the service I received. Don't use this service unless you want to be charged or end up with a subscription to their services that you did not request and have to take the time and trouble to get a refund.