Mars, IncorporatedReviews of mars.com

Outrageous prices, don't do anywhere near enough to tackle the rising costs their business partners are charging for their products. Shut it all down, all you’re doing is driving poverty. Don't know how you sleep at night

Mars a.k.a Mars -Wrigley owns “Seeds of Change.” This information is not on the package. One has to dig online. When we plated their organic kale - Kale was not what grew. We have grown kale before so we know what to expect. Calling their customer service numbers are a waste as they LIE, LIE, LIE. The lady in the Philippines gave some story about how she has to pass whatever to wherever and it will take about two weeks, just long enough to “get the customer to forget.” The online contact form is answered by AI and the people on the phone can't access it. All they want is your phone number so they can place a tracker on it for advertising. What should have cost us about $3 in seeds, will cost us close to $200 to buy and blanch organic kale for winter.

Found 13 instead of 12 mini's in my bag 🥳

Please do not buy anything from this corrupt American company. I found a screw in an Easter egg m and ms and after months they only reply back now saying we found nothing on our production line. But not to worry we can send you £5 pounds but you can't have a voucher or a cheque. So you have to click on a link that by the way doesn't work. And another company will take over to issue your refund either through your bank account or PayPal I think not. They also made me send all the details which I did by post and they claim it was never received. Told the supermarket concerned. And I will never ever ever buy anything from this company again. Also their call centres are abroad they don't understand you and then place you on hold for over 20 minutes

Awful company. Bought pack of 4 Mars bars which are already measly , one didn’t even have a Mars bar in it. Phoned company, got to speak to someone in a call center in the Philippines , very poor English speaking, 25 minutes of my life later , faffing about sending photos , batch number, expiry date , emails promising a refund, still waiting. Terrible customer service. I want to give minus stars for being a terrible company.

Had a problem with a batch filled out their form and heard nothing for 2 months I phoned them up said I’d emailed they looked it up and issued me £15 in vouchers to buy another multi-box After 2 weeks travelling all the local large stores nobody would take them I then sent an email asking if they could tell me where to use them heard nothing for 5weeks Phoned and told them only 2 weeks before they ran out told them my problem they confirmed my contact details and said they’d let me know They ran out 2 weeks ago so a month later I’ve still heard nothing I no longer feed my cat whiskas products I now pay good money for UNTAMED look them up Some may say they’re expensive but you get what you pay for Whiskas customer service are useless

I started working at the Lebanon, Tn plant in Jan. My son got sick and passed away in February. The ONLY phone call I received was about my attendance and asking for my resignation due to the point system. Mars is really good at making people feel like they care but bottom line, they don’t give a flying F about their employees. I gladly resigned and removed myself from such a toxic environment. Period.

I will be boycotting this company indefinitely since I discovered that it was sold off to a US owner. The sale of historic UK companies to the US is a part of a larger erosion of the UK's history, and I am unwilling to support it, especially in light of the US' recent behaviour. All of this is a shame - I quite like Mars chocolate - but from here on I'll be buying Terry's instead.