Excellent
694 reviews
Mat StoresAt Mat Stores we offer a wide choice of quality carpet, floor and surface protection solutions for the home and office at competitive prices. Our extensive range includes chair mats, indoor and outdoor door mats and anti-fatigue mats.
Mat Stores (matstores.com) has 694 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
694 approved reviews, newest moderated first
Kunde
Posted
Gutes Produkt zu günstigem Preis
Response from Mat Stores· Mar 5, 2026
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie mit dem erhaltenen Produkt zufrieden sind. Mit freundlichen Grüßen, Mat Stores
Graham S.
Posted
Very rapid delivery
Response from Mat Stores· Feb 17, 2026
Thank you for your review. We are delighted to hear the delivery arrived in good time. Please let us know if there is anything else we can help with. Kind regards, Mat Stores
Janet W.
Posted
My first time using matstores. Quickly found item I was looking for (polycarbonate mat. Easy to order and prompt delivery. Satisfied with the mat. I bought in full knowledge that I would need to cut to fit the area it was intended for. Not too easy but got there in the end .cooks good on situation . Hoping it will stand the test of time and not soon crack as previous one , bought elsewhere did .
Response from Mat Stores· Feb 17, 2026
Thank you for your positive feedback. We are pleased you found our website easy to navigate and found the product you were looking for. Kind regards, Mat Stores
Douglas Pagano G.
Posted
This product has a major limitation. I ordered the Cleartex Ultimat Chair Mat in Feb 2025 based on the description of Plush carpets over 1/2". While my carpet and pad is over an inch it seemed like a good choice. Unfortunately this has cracked in many places in less than a year. Upon contacting customer service I was advised that: "The mat you have purchased is suitable for carpets over ½” including padding and we recommend this up to a maximum thickness of 3/4" (including padding). As your carpet is over 1”, this is likely contributed to the cracking of the mat." I asked why they did not have "UP TO 3/4" in the description and was told: "Unfortunately, it is difficult for us to put this information everywhere on our website due to character limits and space limitations." They will not honor the warranty as the edge of my desk is touching the mat which voids the warranty so they win. I would have tried the next level up mat however I cannot get past the ridiculous response from Customer service for why the description is wrong. Hope this helps someone else out.
Response from Mat Stores· Jan 23, 2026
Thank you for your review. More information on our recommendations can be found under the "Floor Protection Mats - Selection, Use & Care" of our website. If you are also unsure of which mat would be best for your application, you can email us for more assistance. Unfortunately, applying any furniture other than a plastic caster based chair to the mat will void any warranty on the product. We apologize for any inconvenience caused. Kind regards, Mat Stores
Judithf12
Posted
Good strong chair mat, hopefully it will last a long time.
Response from Mat Stores· Jan 13, 2026
Thank you for your review. We are pleased you are happy with your purchase. Kind regards, Mat Stores
HK
Posted
Top Unterlage!
Response from Mat Stores· Jan 13, 2026
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie mit Ihrer Bestellung zufrieden sind. Mit freundlichen Grüßen, Mat Stores
Dave
Posted
This under chair mat is very impressive, suitably thick, good grip, chair glides incredibly well on top. most impressed.
Response from Mat Stores· Jan 13, 2026
Thank you for your review. We are very happy you are impressed with your purchase and this is performing well for your needs. Kind regards, Mat Stores
Richard C.
Posted
Prompt delivery. Good item. Works well.
Response from Mat Stores· Jan 13, 2026
Thank you for your review. We are glad the delivery was prompt and you are happy with your purchase. Kind regards, Mat Stores
