Great
10,501 reviews
Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
Showing 344 reviews with 2 stars · Clear filters
Ann B.
Posted
At first, I was charged for 2 then 3 items. It took way too long to correct tgi,
Response from Med Mart· Oct 25, 2022
We apologize for any inconvenience you may have encountered, however, I am glad that this was resolved. Thank you, Medmart Team
James R.
Posted
Chair arrived damaged, I called the number and chose the option to have them call me back when someone was available. Well I've been waiting for 4 days now. Yes 4 days. So that tells me customer service has issues. Yes I've called back and same thing.
Response from Med Mart· Oct 12, 2022
Thank you for your feedback and we are sorry for the delay. I have sent your request to the repairs department. Thank you, Medmart Team
Bambi B.
Posted
Sent the wrong one waiting to here from the help desk, Sonia. Order #10001094401
Response from Med Mart· Oct 12, 2022
According to our records this has been taken care of, but if you are in need of further assistance, please let us know at [email protected]. Thank you, Medmart Team
Trudy G.
Posted
I have not been informed when the shipment would take place. Why should sellers of goods sell anything they can't ship right away.
Response from Med Mart· Sep 26, 2022
Your order shipped on 9/20-this information should have been sent to your email. The product has an estimated delivery date of 9/26. Thank you, Medmart Team
Robert P.
Posted
Ordered my adult motor scooter on 9/9/22 and was told it would be shipped on 9/12/22. As of this date (9/15/22) still have not received notification of shipment. Still waiting,,,,,,,,,,,,,,,
Response from Med Mart· Sep 26, 2022
Robert, I show your scooter shipped on 9/13 and was received on 9/19. This information should have been sent to the email on file, however-if that did not happen, I sincerely apologize. We hope that you are satisfied with your purchase and may reconsider your review. Thank you, Medmart Team
JOHN Z.
Posted
WALKER IS TO SMALL NEED TO SEND BACK.
shar
Posted
you didn't tell me about the additional charges. Why do I have to wait till the end of the month to have my order shipped if you have the product in stock?
Response from Med Mart· Aug 22, 2022
Thank you for your feedback, we utilize these reviews to increase customer satisfaction. According to the website, this product will ship on 9/1. If you have further questions, please reach out to your sales representative. She will be happy to assist further. Thank you. Medmart Team
Susan C.
Posted
I had to try 5 different times to get it to go through.
Response from Med Mart· Aug 22, 2022
We are currently experiencing a higher volume of calls, but I see that you were able to touch base with a representative yesterday. We appreciate your patience. Thank you, Medmart Team
