Med MartReviews of medmartonline.com

Response from Med Mart· Oct 20, 2026

Thank you for the feedback. We’re sorry the final total was different from what you expected to see online. The product itself was discounted, and the difference in the final amount came from the tax calculation applied at checkout. We understand how that could be confusing and appreciate you bringing it to our attention.

Response from Med Mart· Oct 20, 2026

Thank you for the detailed feedback. We’re glad Sean provided such a positive experience and made the ordering process easy to work through. We also understand your concern about the additional quarter rails being placed on a separate order, especially since this is a gift and the items are intended to go together for installation. We appreciate you pointing that out and will share the feedback with our team as we work to make home medical equipment orders and delivery coordination smoother.

Response from Med Mart· Oct 12, 2026

We’re sorry for the frustration and the lack of clarity around your order. Because the order required additional verification and in-home delivery details, our team made several attempts to reach you before it could move forward. Since this review was posted, the order has been canceled and a full refund of $1,727.22 was issued on October 12. We apologize that the process and communication did not go more smoothly.

Response from Med Mart· Oct 12, 2026

Thank you for the kind words! We’re glad our team provided great customer service and made the ordering process a positive one. We appreciate you choosing Medmart and hope everything arrives smoothly.

Response from Med Mart· Oct 12, 2026

Thank you for the feedback! We’re glad the setup team made things easy and that customer service was responsive when you needed help. We also appreciate the note about the delivery process and are happy the overall experience with your home medical equipment setup was a positive one.

Response from Med Mart· Oct 8, 2026

Thank you for the thoughtful feedback! We’re glad our team helped you choose the right bed and mattress for your brother and made sure the details were covered. We’re also happy to hear the setup went so well once it arrived. We appreciate you choosing Medmart for your homecare bed and mattress needs.