Glen S.
Posted
Sling Less in Texas
I received my left yesterday but am unable to try it out because the only knowing that I was told I would be receiving also did not come the lift itself looks to be very sturdy and easy for my caregiver to maneuver

Great
10,501 reviews
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
Showing 344 reviews with 2 stars · Clear filters
Glen S.
Posted
I received my left yesterday but am unable to try it out because the only knowing that I was told I would be receiving also did not come the lift itself looks to be very sturdy and easy for my caregiver to maneuver
Amy
Posted
I order the hospital bed for my terminally ill daughter.. I was able to fix her old one and asked if I could refuse the shipment but they said it would cost $700 - the bed was $900 so I had to accept it.... Its hard enough to have a terminally ill daughter and all the cost we encounter... I know this is not Med Mart fault but where is the human side???
Cooper C.
Posted
I signed up so I could order my friend ramps for easier access in his house and I woke up to 10 spam emails. That's not why I signed up.
Response from Med Mart· Jun 22, 2022
Thank you for your feedback, please feel free to unsubscribe to our emails if you are uninterested in receiving future promos and information. Thank you! MedMart Team
Tyler C.
Posted
Longer wait time on the phone and it’s been a week and my order still hasn’t shipped
Response from Med Mart· Jun 15, 2022
Thank you for your feedback. According to our records your product shipped on 6/13. We hope that once your product arrives you will be satisfied and may reconsider your review. Thank you!
Cheryl D.
Posted
I received the wrong product. However, the agent who helped me with the purchase is doing everything he can to get it right. New, it’s been four days and I still have not received instructions on how to return the wrong item I received. I have no idea if the right thing will ever come, because I can no longer get in touch with Darrell, the agent who took my order. I am 82 and I would really love some communication about my order. My husband has a power chair and we really need a ramp.
Response from Med Mart· Jun 6, 2022
Thank you for your feedback. I see that your refund is being processed, we apologize for the inconvenience.
Kevin R.
Posted
The scooter came with a broken cover for the wheel baring. It also didn’t come assembled as advertised. I also fear it’s a tipping risk. Otherwise it’s good.
Chris C.
Posted
I ordered 2 items that I was told over the phone were in stock. Three weeks later I cancelled one item as it would be over a month out for delivery. Very unreliable and will not trust again!!! I will say the first item was good.
Response from Med Mart· May 2, 2022
We are so glad one of the items was a good fit. With the continued delays in production and supply issues, we are doing our very best to keep the website accurate with lead times. We sincerely apologize for the delay and hope that if the need arises, you will allow us to assist in the future. Thank you, MedMart Team
Jean D.
Posted
Truck delivered item and didn’t ring my bell to let me know that the item was here and just dropped the box damaging the contents. The drive sped off before we could call him back. Very dissatisfied with the handling of my item. I called to ask if it came all put together and was told that I only had to put the seat on which is not true as I explained that I live alone and am disabled. I immediately took pictures and called customer service and sent them back immediately. I received an email stating that they received the pictures and would notify the manufacturer which I feel has nothing to do with the way the truck driver handled my item. Hoping that this will be resolved asap as this is the first time that I’m dealing with this company and I’m very very disappointed.
Response from Med Mart· Apr 15, 2022
Thank you for your feedback and we are sorry to hear of the shipping damage. I see that you are working with a representative on resolution. We do offer a white glove option on all of our products which offers in home delivery. Unfortunately, we can't control how the freight was handled, but we are happy to help get this resolved. Please continue to stay in touch with the representative. Thank you, MedMart Team