Bad
13 reviews
MetabolicOur mission is simple: make living healthy easier than living unhealthy. We do this by empowering people to fix their own health with our metabolism-first approach and unified ecosystem, including doctor-formulated supplements, exercise programs, and personal 1:1 coaching.
Metabolic (metabolic.com) has 13 customer reviews on Consumer Courier, with an average rating of 1.1 out of 5.
13 approved reviews, newest moderated first
Diane D.
Posted
I have been using the protein powder for a while but now I have been charged for two orders that have never arrived. I have tried several times to email and call them and no one responds. I am out over $200 right now.
C. B.
Posted
I have paid for 5 bags of protein powder and received NOTHING after 3 weeks. My account is still marked as unfulfilled or preparing to ship. I have tried numerous avenues of calling and emailing but all their ways of support seem broken. I will be filing a dispute with Paypal and getting a refund since no matter what I do I can't talk with anyone or hear back from anyone on how to resolve this issue.
EILEEN D.
Posted
I recently placed an order and it was confirmed and charged to my credit card, but I still have no update regarding shipping. I have emailed and also called the company several times to no avail. No one has answered my calls or emails.
Sevilay A.
Posted
Too long waiting hours min 45 mins
real honest R.
Posted
This company makes it very hard to cancel your subscription- 4 tries and countless codes sent to "confirm" I was me after already being logged in with my password and they finally let me cancel the subscription for the protein powder I signed up for. I NEVER signed up for the supplements that started sending and billing for the 2nd month into the subscription. I've had to email them as there is no way to start a return on their website. I doubt it will go smoothly and will likely have to contact my credit card to challenge it. They also started sending really dramatic emails about RFK, conspiracy theory type stuff.. I'd avoid at all costs and regret getting involved with this company
Response from Metabolic· Apr 24, 2025
Thank you so much for providing this feedback to us! I have escalated the issues with logging into your account to our tech team so we can provide an easier experience to our customers in the future. Our team would be happy to process a return and refund for you if your order is within 30 days. Please reach out to support at [email protected] or 888-824-8826 for assistance!
