The Microbrand StoreReviews of microbrand.store

1037 NE 65th Street # 80116, Seattle, Washington

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4.8

Excellent

291 reviews

The Microbrand Store4.8

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About The Microbrand Store

The Microbrand Store™ offers a carefully curated list of high quality microbrand watches for the discerning collector, with discount pricing for some truly great savings. Many of our microbrand watches are limited editions, and are only available in small quantities, featuring high quality components such as Swiss mechanical movements and sapphire glass. Looking for a meteorite dial or a watch from a hot micro-brand that you missed on Kickstarter? You've come to the right place!We offer free shipping on all watch orders. As an authorized dealer for all of the microbrand watches we carry, you get both the manufacturer's warranty (when available) just as if you bought the watch from them, plus in addition, our own supplemental warranty coverage.

The Microbrand Store (microbrand.store) has 291 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.

Also known as: microbrand.store
Website: microbrand.store
Category: Jewelry & Watches
Location: Seattle, Washington
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 14% of reviews.
Most recent review: September 2025.

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About The Microbrand Store

The Microbrand Store (microbrand.store) has 291 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.

Also known as: microbrand.store
Website: microbrand.store
Category: Jewelry & Watches
Location: Seattle, Washington
Listed on Consumer Courier: 2026

David

Posted Jun 28, 2025

Where is my watch??

According to the delivery company today the watch has been delivered … however not to me, where is my watch???. So, it is me who needs to ask Microbrand to remove the statement in your reply indicating that the watch has been delivered. It has simply not happened. I contacted Microbrand to let them know, yet rather than replying my request for help I got the message below requesting to reconsider my initial review How can I reconsider when I still have no watch??

Response from The Microbrand Store· Jun 28, 2025

Hi David, When you wrote your original review here regarding a delay in delivery, (before editing it,) you never mentioned that tracking was showing the watch as delivered but you hadn't received it. That is why the person looking at your original review checked tracking for you, saw that tracking was showing it had just been delivered, and sent a friendly reply to let you know: "We see that according to the DHL tracking your package was delivered today,"... "and we hope that now you have your new timepiece you enjoy wearing it." As soon as it was clear that you were letting us know that you didn't have your timepiece despite the tracking showing it was delivered, we immediately started a formal inquiry to ascertain the situation, and met with our local postmaster as soon as the shipping office opened on Monday. We're sorry that we could not give you a full refund right away as you initially demanded, or immediately send you a replacement watch the same day without first investigating the situation to find out what had happened. This was because you could still potentially receive your original shipment, which in fact did occur a few days later. We're deeply sorry you had such a bad experience with DHL and had a lot of hassle receiving your timepiece. We've shipped thousands upon thousands of watches and this is probably the absolutely worst experience we've ever encountered, and is totally abnormal, which is why we've issued a partial refund. We're now following up to try and push for a full investigation by DHL, to try and prevent something like this from ever taking place again.