DEV JUNG G.
Posted
Excellent customer service
Excellent customer service

Excellent
291 reviews
The Microbrand Store™ offers a carefully curated list of high quality microbrand watches for the discerning collector, with discount pricing for some truly great savings. Many of our microbrand watches are limited editions, and are only available in small quantities, featuring high quality components such as Swiss mechanical movements and sapphire glass. Looking for a meteorite dial or a watch from a hot micro-brand that you missed on Kickstarter? You've come to the right place!We offer free shipping on all watch orders. As an authorized dealer for all of the microbrand watches we carry, you get both the manufacturer's warranty (when available) just as if you bought the watch from them, plus in addition, our own supplemental warranty coverage.
The Microbrand Store (microbrand.store) has 291 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 259 reviews with 5 stars · Clear filters
DEV JUNG G.
Posted
Excellent customer service
TomB
Posted
Draken Kalahari. Amazingly fast delivery from MBS’s Japanese stockpile, even in ithe Coronavirus environment. Watch was perfect. My only complaint is that the watch runs about 22 sec/ day fast - within Seiko’s factory parameters, but it would have been nice if someone had regulated the watch a bit. Will buy from MBS again.
Response from The Microbrand Store· Apr 11, 2020
Hi Tom, We're very glad you like your new timepiece, and appreciate your kind review! All of our watches are both inspected and tested right before shipping. (Something we've not seen at any other watch store.) We pulled our logs for Kalahari serial # 150, which we think is the timepiece you're alluding to. On our timegrapher, this was running at an average accuracy of +9 seconds per day immediately before packaging and shipping. Mileage will vary as speeds will vary depending on the position of the movement, (dial up, crown up, crown down, etc.) and power reserve, among other factors. Although it is not very common for microbrands, a number of our watches are regulated, and we call that out specifically in the product descriptions. If you purchase another watch from us in future and would like it regulated, please let us know in advance and we'd be glad to discuss options. We could refer you to a service center close to you or can send off a purchased watch to our own watchmaker. Please wear your watch in good health. Best Wishes, The Microbrand Store Team.
Brett D.
Posted
Incredible personalized customer service. I felt a little like I was a being a pain but was met with prompt answers to questions, links showcasing watches that fit my taste and requests of materials, etc. EVERY TIME. Not once did they seem put off by my questions, even after the 10th email and beyond I was met with care, passion, and knowledge. I have had the best watch buying experience period from these people. They have earned a loyal customer here. I recommend anyone looking for their next watch from a massive list of microbrands to at least reach out to these people before you make any purchase.
Doug
Posted
Has a very nice selection of micro brand watches at fair prices. Shipment was prompt with a good delivery.
D C.
Posted
Good speedy replies to questions, quick shipping, and product arrived with no issues. Great!
Mike
Posted
Very good price...excellent shipping
Steven Y.
Posted
Great service, quick delivery and a wonderful website
KENSON
Posted
Nice watch which is better than my expectation