MidwayUSAReviews of midwayusa.com

Box was damaged, one item was missing, I sent photos, they said "tough luck", as they were out of the item. So I'm supposed to just eat the dollar loss for their packaging. Never again.

Terrible prices, ( especially ammo) and shipping cost are ridiculous, you get better prices and shipping from other online merchandisers They gouge you with their ammo prices Larry Potterfield, your a shame!!

Slow shipping time but great customer service. Thank you!

Attention site web arnaque. je ne comprends pas pourquoi Google les réferences. sur son moteur de recherche.

Usually don’t have a problem with Midway..shipping is always FAST! But you have to watch because they will have a mishap and list something at the wrong price and only send you part of the product and then tell you to return it or pay a huge difference to get the product you already paid for. They wouldn’t honor their own listing

I ordered on a Saturday and received my ammo on Wednesday morning.

Avoid this company, if you can. I ordered a knife that was SPECIFICALLY advertised as Made in USA. It arrived and was, you guessed it, made in China. I contacted Midway and they were willing to take a return of the knife. However, they refused to arrange a pickup of the knife at my home. Here was my major concern: since they clearly, falsely advertised the knife, the time and wear and tear of my driving 1 hour total to a shipping center is ridiculous. They would not budge from their rule book on this, and insisted they could not arrange a pickup, though many companies do this when they make a mistake. I wrote a review on the website about the knife and my experience, which Midway promptly refused to publish. There was not foul language in the review, and I gave credit to the customer service agent who was very kind and professional. Them refusing to publish the review is yet another reason to avoid any company who is not willing to admit mistakes and work with the customer. I emailed their CEO, Matt Fleming, since the Midway website lists his email and his "desire" to want to work with customers on their concerns. That must not be true since he never replied to my multiple emails to him. Overall, avoid MidwayUSA and shop elsewhere.

Going to put here, what I rated them as on their own survey. Your shipping practices are horrible and I should have listened to all the reviewers on trust pilot. You DO NOT believe in fast shipping, you are merely locking down orders within minutes of receipt so no one can cancel. You are doing this by printing a label and THAT IS IT. Then the items sit around for TWO DAYS in your facility before they ever make it to UPS per the tracking on the purchase I made. You won't find me doing any business again. Per the tracking the item should be here this upcoming Monday, NOW THAT IT WAS GIVEN TO UPS. I can only hope the items arrive as a complete order and nothing has to be returned.