Phillip
Posted
Support is very receptive and quick to…
Support is very receptive and quick to respond. A pleasure to do business with them.

Great
664 reviews
We are dedicated to documenting you and your loved ones in a fun way. Make your photos less banal and your gifts more creative. We will meet all your gift expectations.Minebrick,since 2022, we have been delivering the best shopping experience for customers around the world. Minebrick direct-to-customer enables Minebrick to create the most unique personalized brick figure gift for all occasions in a very competitive price.We have a professional design team that can meet everyone's customized needs; professional photography equipment to fully demonstrate product features. Personalized gifts are made just for you.
Minebrick (minebrick.com) has 664 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
664 approved reviews, newest moderated first
Phillip
Posted
Support is very receptive and quick to respond. A pleasure to do business with them.
Maximilian P.
Posted
customer service was prompt and helpful with their replies, product arrived without any defects and quick. looks amazing thank you so much amy for your assistance!
Da I.
Posted
Bad service
Response from Minebrick· Jun 8, 2026
We’re really sorry to hear that you’re unhappy with our service. If you’d like us to look into this and help resolve the issue, please contact our customer support team at [email protected], and we will assist you as quickly as possible.
Jasmin W.
Posted
Your items are that bad, it's not possible to build them, not even close! I tried it 5 times, now I threw it away. I even tried to glue the pieces together, but even then it wasn't possible to finish anything. Everything is falling apart all over again. The desctiotion is OK, but not that great either. Horrible experience!!
Response from Minebrick· Jun 8, 2026
We are very sorry to hear about your experience and the frustration this has caused you. This is certainly not the experience we want any customer to have. Thank you for taking the time to share the details — we take this seriously. Our customer service team will review your case and contact you directly to help resolve the issue as soon as possible.
Ploy B.
Posted
Super helpful and great service with prompt reply and assistance!
Zak K.
Posted
The quality was really cheap and the the instructions were terrible and I hated the overall building experience.
Response from Minebrick· Jun 5, 2026
We sincerely apologize for your disappointment with the product. Your feedback is extremely valuable to us, and we will share your comments with our product and quality teams so that we can continue improving both the materials and the instruction guides.
Joseph D.
Posted
Good customer service and quick delivery
Clement W.
Posted
Beautifully made and the quality is excelleny. Besides that, also excellent customer service especially from Skye and Lindsey. Highly recommend!