MinebrickReviews of minebrick.com

Cherry was very helpful and helping me find the instructions for my product.

Great gift for my car enthusiast. He loved it.

The company's practices are misleading and troubling. They seek to charge extra for additional renderings despite not adhering to the provided instructions. Despite a week of back-and-forth communication resulting in missing the original gift arrival date, I continued to engage with them. However, upon deciding to cancel due to frustration, they attempted to impose unwarranted charges. While the initial price charged to my credit card was $78.74, the refund amount offered is only $45.51. Their emails cited various reasons for deducting $33 from the refund, including a 50% customization fee, a 50% restocking fee, and a 50% cancellation fee. It is recommended to steer clear of making purchases from this company. The imposition of a 50% fee was not clearly communicated during the checkout process, indicating deceptive practice.

All the assistance with my missing pieces was very efficient and fast.

At first, I got the wrong lego set that i had ordered. I contacted customer support and they were quick in getting back to me and getting my issue fixed!

Do not order from this company. It is a totally fraud. You will not receive your product.

Lindsay was very helpful and answered all of my questions

Cherry was responsive and helped me with a product issue