Bad
108 reviews
minutekey.com is listed under Craftsman.
minutekey.com (minutekey.com) has 108 customer reviews on Consumer Courier, with an average rating of 1.3 out of 5.
108 approved reviews, newest moderated first
wendy
Posted
My house key is out floating around (with my address! Yes dumb on my part) no tracking and they say we have to wait 2 weeks to reship or refund....no to mention the first person I talked too couldn't even help and had to escalate it ...1st time using this and definitely the last time!!
Makeda
Posted
Paid for four keys; only two were dispensed, of the two dispensed, only one of the two keys dispensed works in the lock!
Frank G.
Posted
Dispensed the wrong key. No refund. Do not use this service.
Sess D.
Posted
TRASH… KEY DOESN'T WORK AND NO WAY OF GETTING A REFUND. THANKS FOR NOTHING 👍
Roy E.
Posted
I went through the same experience of Bait-and-Switch! Started at four bucks and they tried to steal eight from me. I filed for a refund and got nothing. This at Lowe's in Hopewell, Va. The store can't refund you because they say it's not their machine. Then why is it there?? B.S!
Direct S.
Posted
Excellent customer support! Got issue with the a machine in Walmart at Stevenson ranch, CA, called customer support and they fixed it in less than a minute.
rocky
Posted
bought 6 keys, 16$. 3 of one key were too thick to go into lock. 3 of another key did not have slot on backside of key, would not go in lock. still waiting on refund im sure will never come
Joseph Y.
Posted
I called a local Minute Key phone number and ended up talking with a call center that was not only unable to answer my question about my key issue but rudely avoided the issue about being local.
