Consumer
Posted
Your machines suck ass
Your machines suck ass. 4 to 5 extra add on sales attempts are pathetic! No paper receipt available but it does not say that until after the fact.
Bad
108 reviews
minutekey.com is listed under Craftsman.
minutekey.com (minutekey.com) has 108 customer reviews on Consumer Courier, with an average rating of 1.3 out of 5.
108 approved reviews, newest moderated first
Consumer
Posted
Your machines suck ass. 4 to 5 extra add on sales attempts are pathetic! No paper receipt available but it does not say that until after the fact.
Bridget M.
Posted
This was horribly expensive and the key did NOT work. It was impossible to get a refund. I would suggest NEVER to use this kiosk. They want too much personal information, phone number, address, email, and they have credit card information. It is concerning. THE KEY DID NOT WORK. IMPOSSIBLE TO GET REFUND. DO NOT USE THIS!!!!!!!!!!
Michael Z.
Posted
Key teeth cut off by malfunctioning machine. Two keys $17.32 that do not work. Call customer service told they would send refund receipt. Nothing sent after providing two email addresses.
Mike B.
Posted
I printed 6 keys. 2 of them were defective. One was not even close to being shaped correctly. I never received an email receipt (after 8 hours of waiting). The amount of marketing one needs to tolerate is absurd. There is no customer service contact information on the machine.
Michael L. B.
Posted
I found the Minute Key machine at my local Lowes Hardware store very difficult to use and very, very expensive. I paid over $24.00 to have two padlock keys made and then I found out they had to be mailed to me. I had no idea they would a mailed to me days later. Next time I'll get my keys made at a local key shop where they will be cheaper and available immediately. Mike Blocker
Jeff S.
Posted
$12 for one key at Walmart or Home Depot. Absolutely not. You have ruined a great opportunity to make your company useful. Good luck to you all.
Gary C.
Posted
It’s been 2 weeks still no key!! WARNING DONT TRUST MINUTE KEY!! Trying to get a refund
Neighbor
Posted
It's crap, never use Minute Keys or they'll steal your money. I ordered 1 key, the machine made 2 copies, they charged in my credit card 2 copies and I had to throw them away because neither worked. After waiting a long time, a very rude employee answered me. He constantly interrupted me when I was talking and only said that I ordered 2 copies. They will charged you for more key copies than you asked for just to make more money. The customer service is terribly bad, very bad service.