customer Jean G.
Posted
Everything was so easy to accomplish.
Everything was so easy to accomplish.
Response from MobileHelp· Jul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!

Excellent
5,712 reviews
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
customer Jean G.
Posted
Everything was so easy to accomplish.
Response from MobileHelp· Jul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
customer
Posted
Customer service was helpful setting up account.
Response from MobileHelp· Jul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
William L.
Posted
Noel did a great job. Very knowledgeable and low pressure.
Response from MobileHelp· Jul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Kathleen K.
Posted
The customer service representative was very helpful and polite, helping me to understand the product and how I would use it.
Response from MobileHelp· Jul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
topflakids21
Posted
Terrible products, don't work, not worth what you pay!! You call them with a problem, they never return calls, they act like they are shocked something went wrong, then they just say ok we can cancel your service!! This company is in Boca Raton Florida.. Just want to get all they can from people and live the high life with no consequences!! These are elderly people they are dealing with.. Choose another company!!
Response from MobileHelp· Jul 26, 2024
We received your review and we are sorry to hear that you are not happy with the equipment you received. We see that this would be your first time with our products. It seems like you have not yet had a chance to speak with our Technical Support team about this concern. We do offer different systems, and we would be happy to contact you for assistance with finding one that would better suit your lifestyle. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
Denise K.
Posted
Excellent customer service from Mark.
Response from MobileHelp· Jul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Margaret G.
Posted
Matthew was excellent at answering questions. Was available when I had a questions. The docusign was difficult but I finally figured it out. I look forward to using MobileHelp!!
Response from MobileHelp· Jul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Arrenia T.
Posted
Kaden was very patient and explained the services. If i had questions he was happy to answer. I called back and requested him and he got right to me. His calming nature was very reassuring to me. He did not pressure me in anyway allowing me time to think and decide what was best for my family.
Response from MobileHelp· Jul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!