Joanne
Posted
Thank you for your service
Ordering the MobileHelp devise was easy and the agent pleasant.
Response from MobileHelp· Jul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!

Excellent
5,712 reviews
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Joanne
Posted
Ordering the MobileHelp devise was easy and the agent pleasant.
Response from MobileHelp· Jul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
customer
Posted
Customer service was outstanding
Response from MobileHelp· Jul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Patty T.
Posted
I called for information because my elderly mom had a fall. Hopefully it was a one time thing, but it scared us. I spoke with a sales representative who was very nice. After I made it clear that I wanted mom in on this. He asked permission to call us the next day, which I appreciated. He called when he said he would, and we purchased the service.
Response from MobileHelp· Jul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
customer
Posted
Easy to set up. Clear instructions. Reasonable price.
Response from MobileHelp· Jul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
John L.
Posted
David was patient with this octogenarian, explaining everything in detail, and providing a follow-up phone number directly to him. Couldn't have asked for better.
Response from MobileHelp· Jul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Jane W.
Posted
michael covered all bases with complete professionlism and kindness. good to have him a part of your company
Response from MobileHelp· Jul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
customer
Posted
Bad customer service reps not all but some.
Response from MobileHelp· Jul 16, 2024
We received your review and we apologize for any inconvenience you have experienced with our Customer Service team. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Our records indicate that our management team has attempted to contact you for help resolving any issues. You can also reach us directly by dialing 877-827-6207. We look forward to speaking with you soon, and thank you for being the most valued part of our MobileHelp family.
Eileen D.
Posted
All went well. I’m getting used to it.
Response from MobileHelp· Jul 16, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!