customerjo
Posted
great experience very easy to understand
Stuart was very helpful very easy to understand.
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!

Excellent
5,712 reviews
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
customerjo
Posted
Stuart was very helpful very easy to understand.
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sharicustomer
Posted
The rep Nathan Carter was so understanding and compassionate but very professional. He explained everything and wasn’t pushy. I am young and to have to face these medical conditions is hard.
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Eleamor C.
Posted
Your personnel on the phone was very knowledgeable and very informed, I was impressed. They did not transfer me to someone else and on and on. Great job. Eleanor Cantrell
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Deb
Posted
Francine was very knowledgeable and helpful.
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Thomas
Posted
Excellent Service
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
sharon S.
Posted
Samantha was great on assuring me my mom would be in good hands with mobile health.
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sarah H.
Posted
Excellent customer service was not pushing at all heard all my concerns and what we could afford. I would totally recommend this company to fellow people.
Response from MobileHelp· May 1, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Donna Z.
Posted
I received my equipment on time with easy setup and information. The only problem . I'm petite, and l did not care for the unit around my neck. I called customer care, problem solved quickly and easily. So easy to talk to, they cared about my comfort. Love them !
Response from MobileHelp· May 2, 2024
Thank you for your review. We appreciate you taking the time to share your experience for others to benefit. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers. Our Customer Service team is always happy to help with any questions or concerns you may have. Please let us know if there is anything we can do to earn a higher score.You can reach us by dialing 877-827-6207 Option 3. Thank you for being the most valued part of our MobileHelp family.