leen
Posted
Cindy was great
Cindy was great, helpfull and kind
Response from MobileHelp· Apr 2, 2024
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Excellent
5,712 reviews
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
leen
Posted
Cindy was great, helpfull and kind
Response from MobileHelp· Apr 2, 2024
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customer
Posted
Samuel called me back which was very helpful because I definitely wanted the product. So busy. He was very personable and knowledgeable. Thank you
Response from MobileHelp· Apr 2, 2024
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Charles A.
Posted
Patrick was very affable, knowledgeable and helpful. He answered all my questions and satisfied my needs.
Response from MobileHelp· Apr 2, 2024
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customer
Posted
So helpful and nice.
Response from MobileHelp· Apr 2, 2024
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barb
Posted
The young man was helpful, knowledgeable and very personable,
Response from MobileHelp· Apr 2, 2024
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Carlyn
Posted
Thank you for your time and expertise. Both Stuart and Tony were very helpful in sharing info so we could make our decision for our 92 year old mom.
Response from MobileHelp· Apr 2, 2024
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customer
Posted
Everything with your customer service employees- told more than one of your reps that we are on a land line and DO NOT have cell service- they have sent the same product 2 times and the third equipment they sent does not work for what you promised so your company is FIRED and we will send back your equipment and find a company who will listen and send a product that works for us….. so your company will NEVER be recommending from us 🖕🖕🖕
Response from MobileHelp· Mar 31, 2024
We received your review and we sincerely apologize, as this is not an experienced we want any of our customers to have. At MobileHelp, your safety is our number one priority. Please let us know if there is anything we can do to regain your trust, and continue to keep you covered in the future. You can reply to this message privately with your phone number and we would be happy to give you a call for further assistance. You can also reach us directly by dialing 877-827-6207. We look forward to speaking with you soon.
Vaughn S.
Posted
Good customer service
Response from MobileHelp· Mar 31, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.