MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Carol S R.
Posted Mar 2, 2024
Great customer service
Great customer service Easy to work with.
Response from MobileHelp· Mar 2, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
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Judi S.
Posted Mar 2, 2024
JB was very patient with me
JB was very patient with me. He explained everything and what would be the best payment schedule for my issue.
Response from MobileHelp· Mar 2, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
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Thai
Posted Mar 2, 2024
Call Paula!
Paula is the representative that answered when I first called. From the beginning, she answered every question that I had, and even some that I didn’t know to ask. I called about some protection for my mother, and she listened while I explained our situation. She told me about all of the options that she could offer. I told her that I wanted to do some more research (this was my first call) and she advised me on some of the questions that I needed to ask, and said that she would follow up with me in a few days. She did what she said she would do, and by that time, I knew that I would be using Mobile Help.
Response from MobileHelp· Mar 2, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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customer
Posted Mar 2, 2024
Very helpful
Very helpful. Explained everything well.
Response from MobileHelp· Mar 2, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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Dick W.
Posted Mar 1, 2024
Very helpful and thorough agent.
Very helpful and thorough agent.
Response from MobileHelp· Mar 1, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
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Penny R.
Posted Mar 1, 2024
Clairs great!
Clairs great!
Response from MobileHelp· Mar 1, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
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Karen
Posted Mar 1, 2024
Buying experience was great
Buying experience was great. Delivery was quick. Testing did’t work, but a quick phone call fixed the problem (operator error as I didn’t hold the button for 2 to 3 seconds. Very satisfied with everything. Judy hoping I don’t fall and have to use, but like the fact of the security of the fall button
Response from MobileHelp· Mar 1, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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Cheryl
Posted Mar 1, 2024
I haven't recieved the order.
I haven't recieved the order.
Response from MobileHelp· Mar 2, 2024
We received your review and we apologize for any delays with your order. We will be sending you a replacement with expedited delivery. Please do not hesitate to contact us directly at 877-827-6207 with any questions. Our Technical Support team will be happy to help set up the equipment once it arrives. We are happy to have you as part of the MobileHelp family!
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