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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

Home
Health & Medical
Health Equipment
MobileHelp

Health Equipment

MobileHelpReviews of mobilehelp.com

5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 99% of reviews.
Most recent review: October 2026.

How we calculate scores

Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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Contact & location

(800) 992-0616
mobilehelp.com
[email protected]
5050 Conference Way North Suite 125Boca Raton, FL 33431

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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customer
Posted Jan 24, 2024
Enrollment process
Easy to enroll. CSR was personable and knowledgeable.
Response from MobileHelp· Jan 24, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
M L.
Posted Jan 24, 2024
Never received my unit !!!
The dates of shipment & delivery are not in front of me. Suffice it to say the emergency alert was ordered. I was notified that my order had shipped. But as I was confined to bed during that month, delivery was not left by the front door as would have been anticipated... it was returned to the company. By the time all this was discovered & the order placed again I had been hospitalized. Despite having my phone number the unit was once again returned to the company. I've never received this device & am quite disappointed.
Response from MobileHelp· Jan 24, 2024
We have received your review and we apologize for any inconvenience caused by the delivery of your package. Our records indicate that the new package we sent you was delivered. Our Technical Support team will contact you for further assistance with your account. You can also reach us directly at 877-827-6207. Representatives are always happy to help.
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customer
Posted Jan 24, 2024
Patrick was very helpful and made the…
Patrick was very helpful and made the process so simple. Thank you for the peace of mind when I can’t be with my dad
Response from MobileHelp· Jan 24, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
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Glen H.
Posted Jan 24, 2024
Your rep exceeded my expectations
Your rep exceeded my expectations! Your high ranking along with great value sold me on your service and product.
Response from MobileHelp· Jan 24, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
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customer
Posted Jan 24, 2024
Nathan was great
Nathan was great
Response from MobileHelp· Jan 24, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
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Dameon
Posted Jan 23, 2024
Very informative
Very informative, compassionate and even understanding. Just a very positive experience talking to the sales associate!
Response from MobileHelp· Jan 24, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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Lois F.
Posted Jan 23, 2024
Matthew was great
Matthew was great
Response from MobileHelp· Jan 24, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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customerjeff
Posted Jan 23, 2024
Customer service was very good and…
Customer service was very good and helpful. Just hope your system and device works just as good.
Response from MobileHelp· Jan 24, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report

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