MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

customer
Posted Oct 5, 2023
Piece of mind
Piece of mind
Response from MobileHelp· Oct 6, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Brian O.
Posted Oct 5, 2023
Ease of working it
Ease of working it
Response from MobileHelp· Oct 6, 2023
Thank you for your positive review of our service! If you ever need us, please don’t be afraid to reach out.
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wanda
Posted Oct 5, 2023
Customer Service was GREAT
Matthew Perry helped me with most of it. He was so patient and helpful. He even called back but we couldn't connect again. I don't remember the name of the next person to help, she was also great went through each page to make sure I had it correct. I am older and not to good or fast with the lap top and they both were so good to help me get the pages filled out etc. I am waiting for the text with all our signatures and then it will be complete. Thank You
Response from MobileHelp· Oct 5, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Tina D.
Posted Oct 5, 2023
The staff are very professional and…
The staff are very professional and patient with explaining everything. Clear instructions were given and I didn’t feel like another number.. they treat you with dignity
Response from MobileHelp· Oct 5, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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John B.
Posted Oct 5, 2023
The agent was great
The agent was great
Response from MobileHelp· Oct 5, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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customerJUNE G.
Posted Oct 5, 2023
TERRIBLE!!
TERRIBLE!!! SECOND UNIT WENT IN THREE DAYS AND CANNOT GET EITHER ONE TO WORK! SPENT A LOT OF TIME ON PHONE WITH MAX AND FINALLY HE GAVE UP AND SAID HE WOULD HAVE TECH CALL ME!!! Still WAITING!!!
Response from MobileHelp· Oct 5, 2023
Thank you for contacting MobileHelp. We've received your message and we are sorry to hear that you have not been called back. We do see you have recently spoken with our Technical Support team and they are looking into this incident for you. We will be contacting you with more information. You can also reach an agent directly by dialing 877-827-6207 Option 1. Representatives are available Monday - Friday from 8AM to 8PM and Saturday - Sunday from 9AM to 6PM EST.
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customer
Posted Oct 4, 2023
Stewart was very helpful
Stewart was very helpful. i believe i made the right choice for my needs..
Response from MobileHelp· Oct 5, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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customerTom D.
Posted Oct 4, 2023
For me it is a peace of mind knowing that my wife will be safe if I am not around.
The person that I talk with was very friendly helpful and just explained everything very well my daughter,wife, and I were very happy.
Response from MobileHelp· Oct 5, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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