customer
Posted
Great customer service
Great customer service. Paula was great!
Response from MobileHelp· Sep 12, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp

Excellent
5,712 reviews
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
customer
Posted
Great customer service. Paula was great!
Response from MobileHelp· Sep 12, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp
customerkaren S.
Posted
Daniel originally spent a good deal of time outlining options and answering questions. When he went on vacation, other staff reached out to me
Response from MobileHelp· Sep 11, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
customer
Posted
Helpful. I don’t write reviews
Response from MobileHelp· Sep 11, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family!
Diana
Posted
Daniel was very helpful and did a good job explaining everything.
Response from MobileHelp· Sep 11, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Ger
Posted
Because I have a pacemaker, I'm limited to 2 systems. This made it impossible to negotiate a good price. Also, no one could tell me why my system was approximately $50 cheaper if I ordered it on line. I did order it from the sales person, because of the time he spent with me.
Response from MobileHelp· Sep 11, 2023
Thank you for sharing your feedback! Our promotions are subject to change at any time and may vary between online and phone orders. We are happy to see that you were able to speak with one of our senior safety consultants for help finding the best fit for your needs. Know that we are here for you when you need us. Never hesitate to reach out!
Catherine
Posted
Sales rep did a good job of explaining the options.
Response from MobileHelp· Sep 11, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Roberta Z.
Posted
Ben answered all my questions - service across US - no home base - cost - one item worn around neck - reds charging - lock box
Response from MobileHelp· Sep 11, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Debbie N.
Posted
Fast response and great customer service asked several questions and gave me what I need to make sure my mom is covered
Response from MobileHelp· Sep 10, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.