MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Glen
Posted Aug 31, 2023
unit appears to be high quality
unit appears to be high quality. setup was easy.
Response from MobileHelp· Sep 1, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Published A.
Posted Aug 31, 2023
Communications and equipment all fine
Communications and equipment all fine
Response from MobileHelp· Sep 1, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Grace K.
Posted Aug 31, 2023
Experience to order made easy.
Stewart was very helpful made me comfortable to ask questions about system. He explained everything clearly and I understand it’s use.
Response from MobileHelp· Sep 1, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
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Ginnie
Posted Aug 31, 2023
Customer Service
Lady in customer service went over correct usage of locket…do not wear in bed and let it charge overnight. She was very helpful about details I didn’t know.
Response from MobileHelp· Sep 1, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Pearl
Posted Aug 31, 2023
chaarges made to my account that were incorrect.At first my discover card had multiole…er
At first my discover card had multiole charges made. I had to spend a lot of time getting that corrected.
Response from MobileHelp· Sep 1, 2023
Thank you for your review of our service! Your positive rating mean a lot to us, and we are glad to see that you were able to speak with our Customer Service team for assistance with resolving this issue. Thank you for being a valued part of our MobileHelp family. And please don't hesitate to reach out to us if we can be of any further assistance. We are always happy to help!
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SCOTT
Posted Aug 31, 2023
Pleasant voices
Pleasant voices. Explain what you get and how must it will cost very plainly. Customers service has patients with older people very nice
Response from MobileHelp· Sep 1, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Virginia E.
Posted Aug 31, 2023
Reassured
I feel much more relaxed because I am not worrying about falling and not being able to contact help.
Response from MobileHelp· Sep 1, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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Denny F.
Posted Aug 31, 2023
The staff seemed very knowledgeable…
The staff seemed very knowledgeable about my concerns.
Response from MobileHelp· Sep 1, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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